HP 4600 HP color LaserJet 4600 Series - User Guide - Page 195
Color printing problems, Printing black instead of color, Cause, Solution, Incorrect shade
UPC - 808736060875
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Color printing problems Printing black instead of color Cause Color mode is not selected in the software application or printer driver. The correct printer driver is not selected in your software application. No color appears on the configuration page. Solution Select color mode instead of grayscale or monochrome mode in the software application or printer driver, see Printer information pages to learn how to print a configuration page. Select the correct printer driver. Consult your service representative. Incorrect shade Cause Solution The sealing tape has not been removed from Remove the sealing tape from the print the print cartridge. cartridge for the color that is missing. See Changing print cartridges. The media does not meet the specifications for See the HP LaserJet Printer Family Paper this printer. Specification Guide. You are operating the printer in excessively humid conditions. Go to http://www.hp.com/ support/lj4600 for HP LaserJet Family Paper Specification Guide ordering information. When you connect, select Manuals. Verify that the printer's environment is within humidity specifications. See Operating environment specifications. Note For more information about color quality problems see Print quality troubleshooting. Missing color Cause Defective HP print cartridge A non-HP cartridge might be installed. Solution Replace the cartridge. Ensure that you are using a genuine HP print cartridge. ENWW 181