HP 750c HP DesignJet 755CM Printer User's Guide - C3198-60051 - Page 10

Contents 9 Troubleshooting Using the Documentation to Help Solve Problems 9-2 Locating the Source of the Problem 9-3 Solving Media-Handling Problems 9-4 If the Front Panel Keeps Indicating that Media is Misaligned or Mispositioned 9-4 If Media Crumples When You Load it 9-5 If Prints Do Not Feed Out Properly From the Printer 9-5 If The Automatic Cutter Does Not Cut Immediately When a Print Has Finished 9-5 If the Automatic Cutter Does Not Work 9-6 If Prints Fall on the Floor After Being Cut 9-6 If a Sheet Is Ejected When You Switch On the Printer 9-6 If Prints Do Not Stack Properly in the Bin 9-6 Solving Print Cartridge Problems 9-7 If the Access Cartridges Key Does Not Work 9-7 If the Printer Runs the Cartridge-Alignment Routine Unexpectedly 9-7 If Brand New Cartridges Have Problems 9-7 Clearing a Media Jam 9-8 Solving Communication Problems 9-9 If There is a Problem Communicating between Your Computer and the Printer 9-9 Solving Problems with Image Position or Content 9-10 If the Print Is Completely Blank 9-10 If the Output Contains Only a Partial Print 9-11 If the Image Is Clipped 9-12 If a Long-Axis Print Is Clipped 9-12 If the Entire Image Is in One Quadrant of the Correct Printing Area . . . . . 9-13 If the Image Is Unexpectedly Rotated 9-13 If the Print Is a Mirror Image of Your Drawing 9-13 If the Print Is Inaccurate 9-13 If the Print Is Distorted or Unintelligible 9-14 If One Image Overlays Another on the Same Sheet 9-14 If Pen Settings Seem To Have No Effect 9-14 If the Printer Produces a Black and White Print When You Expected a Color Print 9-14 If a Gray Box Appears Where an Image Should Be 9-15 If the Printer Has Printed a Different Print Than the One You Were Expecting 9-15 If the Quality Of A Color Print Is Not as Sharp as You Were Expecting . . . 9-15 viii