HP Deskjet 6940 User Guide - Macintosh - Page 110
Option for two-sided printing cannot be selected, Paper Type/Quality - drivers
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Chapter 12 3. Remove any paper inside the printer. 4. Open the duplexer. 5. Remove any paper from inside the duplexer. 6. Close the duplexer, and then re-attach the duplexer to the printer. Option for two-sided printing cannot be selected The printer driver cannot sense the duplexer until a print job is sent to the printer. Print a single-sided document, and then print the two-sided document. The option for using the duplexer will appear in the printer software. If the option for the duplexer still does not appear, verify that the following conditions exist: ● The duplexer is attached to the printer. ● The media type and size selected on the Paper Type/Quality pane are supported by the duplexer. For a list of supported media types and sizes, see the specifications for the duplexer: - Automatic Two-Sided Printing Accessory - Auto Two-Sided Print Accessory with Small Paper Tray Only one side of the page prints when the two-sided printing option is enabled Verify that the following conditions exist: 108 HP Deskjet 6940 series