HP Deskjet 990c HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 54

Start, Settings, Printers, Add Printer, Have Disk, Browse, Driver, USB/DeskJet, 990C/&lt, Finish - drivers

Page 54 highlights

Problems?: Troubleshooting Tips The printer software won't install, what's wrong? Continued What is the problem? When I connect a USB cable between the printer and my computer, the "New Hardware Wizard" message appeared once, but the printer did not install, and now "New Hardware Wizard" will not appear again. Possible cause Installation was cancelled or had an error. To solve the problem... 1 Select Start Settings Printers. 2 Double-click on Add Printer. 3 Click Next. 4 Click Next. 5 Click Have Disk. 6 Click Browse, then browse to the printer software CD. 7 Browse to the language code folder. For a list of language codes, see page 86. 8 Double-click the Driver folder, and then click OK. 9 Click OK. 10 Click Next. 11 In the list of ports you want to use with this printer, select USB/DeskJet 990C/. 12 Click Next. 13 Click Next. 14 Click Finish. 54

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54
Problems?: Troubleshooting Tips
When I connect a USB
cable between the printer and
my computer, the “New
Hardware Wizard” message
appeared once, but the printer
did not install, and now “New
Hardware Wizard” will not
appear again.
Installation was cancelled or had
an error.
1
Select
Start
Settings
Printers
.
2
Double-click on
Add Printer
.
3
Click
Next
.
4
Click
Next
.
5
Click
Have Disk
.
6
Click
Browse
, then browse to the printer software CD.
7
Browse to the language code folder. For a list of language codes, see
page 86.
8
Double-click the
Driver
folder, and then click
OK
.
9
Click
OK
.
10
Click
Next
.
11
In the list of ports you want to use with this printer, select
USB/DeskJet
990C/<
printer serial number>
.
12
Click
Next
.
13
Click
Next
.
14
Click
Finish
.
The printer software won’t install, what’s wrong?
Continued
What is the problem?
Possible cause
To solve the problem…