HP Deskjet 990c HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 67

Printer Services, HP Toolbox, Calibrate the Printer, Normal, Draft, Setup, Advanced, Ink Volume

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Problems?: Troubleshooting Tips Is there a problem with your printout? Continued What is the problem? Print quality is poor. (continued) Possible cause You may need to clean the print cartridges. To solve the problem... See "Cleaning Print Cartridges" on page 46. You may have forgotten to remove the vinyl tape from the print cartridge. Your print cartridges may be out of alignment. If you have smearing, you may be using too much ink. Make sure that you have removed the protective piece of vinyl tape on each of the print cartridges. See "Replacing Print Cartridges" on page 44. If the color and black ink aren't lining up on the printed page, go to the Printer Services tab of the HP Toolbox and click Calibrate the Printer. See "HP DeskJet Toolbox" on page 14. 1 Click Normal or Draft instead of Best on the Setup tab. See "Setup Tab" on page 8. 2 Reduce the amount of ink by going to the Advanced tab and using the Ink Volume slider. See "Advanced Tab" on page 10. 3 Increase the dry time by going to the Advanced tab and using the Dry Time slider. See "Advanced Tab" on page 10. 67

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67
Problems?: Troubleshooting Tips
Print quality is poor.
(continued)
You may need to clean the print
cartridges.
See “Cleaning Print Cartridges” on page 46.
You may have forgotten to remove
the vinyl tape from the print
cartridge.
Make sure that you have removed the protective piece of vinyl tape on each
of the print cartridges. See “Replacing Print Cartridges” on page 44.
Your print cartridges may be out of
alignment.
If the color and black ink aren’t lining up on the printed page, go to the
Printer Services
tab of the
HP Toolbox
and click
Calibrate the Printer
. See
“HP DeskJet Toolbox” on page 14.
If you have smearing, you may be
using too much ink.
1
Click
Normal
or
Draft
instead of Best on the
Setup
tab. See “Setup Tab”
on page 8.
2
Reduce the amount of ink by going to the
Advanced
tab and using the
Ink Volume
slider. See “Advanced Tab” on page 10.
3
Increase the dry time by going to the
Advanced
tab and using the
Dry
Time
slider. See “Advanced Tab” on page 10.
Is there a problem with your printout?
Continued
What is the problem?
Possible cause
To solve the problem…