HP Deskjet 990c HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 71

Problems?: Troubleshooting Tips, Is there a problem with your Automatic Two-Sided Printing Module?

Get HP Deskjet 990c PDF manuals and user guides View all HP Deskjet 990c manuals
Add to My Manuals
Save this manual to your list of manuals

Page 71 highlights

Problems?: Troubleshooting Tips Is there a problem with your Automatic Two-Sided Printing Module? What is the problem? In the Two-Sided Printing section of the Features tab, the Automatic option is missing. Possible cause The Automatic Two-Sided Printing Module is not enabled in the Toolbox. In the Two-Sided Printing section of the Features tab, you can't select the Automatic option. When Automatic Two-Sided Printing is selected in the Features tab, the paper size automatically changes. You may have selected an unsupported paper type or size in the Setup tab. The paper size selected in the Setup tab is not supported by the Automatic Two-Sided Printing Module. To solve the problem... 1 Go to the Configuration tab of the HP DeskJet Toolbox. See "HP DeskJet Toolbox" on page 13. 2 Check Automatic Two-Sided Printing Module and click Apply. 3 Go to the Features tab of the HP Printer Properties dialog box. See "Features Tab" on page 9. 4 Select Two-Sided Printing. 5 Choose a content size option and click OK. 6 Make sure Automatic is selected. In the Setup tab, make sure you have selected a paper type and size supported by the Automatic Two-Sided Printing Module. See "Automatic Two-Sided Printing Module Specifications" on page 83. In the Setup tab, make sure you have selected a paper size supported by the Automatic Two-Sided Printing Module. See "Automatic Two-Sided Printing Module Specifications" on page 83. 71

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
71
Problems?: Troubleshooting Tips
Is there a problem with your Automatic Two-Sided Printing Module?
What is the problem?
Possible cause
To solve the problem…
In the Two-Sided Printing
section of the Features tab, the
Automatic
option is missing.
The Automatic Two-Sided Printing
Module is not enabled in the
Toolbox.
1
Go to the
Configuration
tab of the HP DeskJet Toolbox. See “HP DeskJet
Toolbox” on page 13.
2
Check
Automatic Two-Sided Printing Module
and click
Apply
.
3
Go to the
Features
tab of the HP Printer Properties dialog box. See
“Features Tab” on page 9.
4
Select
Two-Sided Printing
.
5
Choose a content size option and click
OK
.
6
Make sure
Automatic
is selected.
In the Two-Sided Printing
section of the Features tab, you
can’t select the
Automatic
option.
You may have selected an
unsupported paper type or size in
the
Setup
tab.
In the
Setup
tab, make sure you have selected a paper type and size
supported by the Automatic Two-Sided Printing Module. See “Automatic
Two-Sided Printing Module Specifications” on page 83.
When
Automatic Two-Sided
Printing
is selected in the
Features tab, the paper size
automatically changes.
The paper size selected in the
Setup
tab is not supported by the
Automatic Two-Sided Printing
Module.
In the
Setup
tab, make sure you have selected a paper size supported by the
Automatic Two-Sided Printing Module. See “Automatic Two-Sided Printing
Module Specifications” on page 83.