HP Deskjet 990c HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 56

Problems?: Troubleshooting Tips, Why won't it print?, Photo Paper Printing, PhotoREt

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Page 56 highlights

Problems?: Troubleshooting Tips Why won't it print? What is the problem? No page came out of the printer. Possible cause Power may be off or there may be a loose connection. You may not have any paper in the IN tray. The printer's top cover may be open. A problem may exist with one of the print cartridges. The printer may be slow. The printer is waiting for you to press the Resume Button . You may have chosen 2400 x 1200 dpi. To solve the problem... 1 Make sure the power is on. 2 Make sure that all cable connections are secure. Double-check that the media is placed in the IN tray correctly. Close the printer's top cover. If the Print Cartridge Status Light is blinking, lift the printer's cover, check the Print Cartridge Status. Verify that the print cartridges are installed properly. See page 44. If the Power Light is blinking, the printer is in the process of printing. Be patient. If the Resume Light is flashing, press the Resume Button . 1 In Photo Paper Printing, select PhotoREt instead. 2 Print your document again. 56

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56
Problems?: Troubleshooting Tips
Why won’t it print?
What is the problem?
Possible cause
To solve the problem…
No page came out of
the printer.
Power may be off or there may be a
loose connection.
1
Make sure the power is on.
2
Make sure that all cable connections are secure.
You may not have any paper in the
IN tray.
Double-check that the media is placed in the IN tray correctly.
The printer’s top cover may be
open.
Close the printer’s top cover.
A problem may exist with one of
the print cartridges.
If the Print Cartridge Status Light
is blinking, lift the printer’s cover, check
the Print Cartridge Status. Verify that the print cartridges are installed
properly. See page 44.
The printer may be slow.
If the Power Light
is blinking, the printer is in the process of printing.
Be patient.
The printer is waiting for you to
press the Resume Button
.
If the Resume Light is flashing, press the Resume Button
.
You may have chosen
2400 x
1200 dpi
.
1
In
Photo Paper Printing
, select
PhotoREt
instead.
2
Print your document again.