HP Deskjet 990c HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 69

Setup, Paper Type., Select an HP Photo Paper as

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Problems?: Troubleshooting Tips Is there a problem with your printout? Continued What is the problem? Photos aren't printing correctly. Possible cause You may not have inserted the photo paper correctly. The photo paper may not be fully engaged. You may not have selected the appropriate paper type or paper size. The document didn't print using the selected default print settings. You may not have selected Best print quality. The printer's default print settings may be different from the application's print settings. In this situation, the application's print settings will be used. To solve the problem... Insert the photo media glossy side down. 1 Insert the photo paper as far as it will go into the IN tray. 2 Make sure that the paper guides rest snugly against the photo paper. 1 Go to the Setup tab in the printer software. See "Setup Tab" on page 8. 2 Select an HP Photo Paper as the Paper Type. 3 Select the appropriate sized photo paper as the Paper Size. 1 Go to the Setup tab in the printer software. See "Setup Tab" on page 8. 2 Select Best print quality. Select the appropriate print settings within the application. See "How to Print" on page 6. 69

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69
Problems?: Troubleshooting Tips
Photos aren’t printing
correctly.
You may not have inserted the
photo paper correctly.
Insert the photo media
glossy side down
.
The photo paper may not be fully
engaged.
1
Insert the photo paper as far as it will go into the IN tray.
2
Make sure that the paper guides rest snugly against the photo paper.
You may not have selected the
appropriate paper type or paper
size.
1
Go to the
Setup
tab in the printer software. See “Setup Tab” on page 8.
2
Select an HP Photo Paper as the
Paper Type.
3
Select the appropriate sized photo paper as the
Paper Size.
You may not have selected
Best
print quality.
1
Go to the
Setup
tab in the printer software. See “Setup Tab” on page 8.
2
Select
Best
print quality.
The document didn’t print
using the selected default print
settings.
The printer’s default print settings
may be different from the
application’s print settings. In this
situation, the application’s print
settings will be used.
Select the appropriate print settings within the application. See “How to
Print” on page 6.
Is there a problem with your printout?
Continued
What is the problem?
Possible cause
To solve the problem…