HP Deskjet 990c HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 58

Attach either the Rear Access Door or the Automatic Two-Sided Printing

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Problems?: Troubleshooting Tips Why won't it print? Continued What is the problem? No page came out of the printer. (continued) Possible cause There is a paper jam in the back of the printer and the Automatic TwoSided Printing Module is attached. To solve the problem... 1 Turn your printer off. 2 Simultaneously press the release buttons, located on each side of the Automatic Two-Sided Printing Module, to remove the Module. 3 Pull the jammed paper out of the printer, then replace the Module (see page 20). 4 Turn your printer back on. 5 Print your document again. The Rear Access Door or the Automatic Two-Sided Printing module may be missing. 1 Attach either the Rear Access Door or the Automatic Two-Sided Printing Module to the back of the printer. 2 Print your document again. 58

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58
Problems?: Troubleshooting Tips
No page came out of
the printer.
(
continued
)
There is a paper jam in the back of
the printer and the Automatic Two-
Sided Printing Module is attached.
1
Turn your printer off.
2
Simultaneously press the release buttons, located on each side of the
Automatic Two-Sided Printing Module, to remove the Module.
3
Pull the jammed paper out of the printer, then replace the Module (see
page 20).
4
Turn your printer back on.
5
Print your document again.
The Rear Access Door or the
Automatic Two-Sided Printing
module may be missing.
1
Attach either the Rear Access Door or the Automatic Two-Sided Printing
Module to the back of the printer.
2
Print your document again.
Why won’t it print?
Continued
What is the problem?
Possible cause
To solve the problem…