HP Deskjet 990c HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 59

with a USB cable through, My printer is connected

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Problems?: Troubleshooting Tips Why won't it print? Continued What is the problem? A blank page came out of the printer. My printer is connected with a USB cable through another USB device or a hub and when I try to print I get a message saying "There was an error writing to ." Possible cause You may be out of ink. You may have forgotten to remove the vinyl tape from the print cartridge. You may be trying to print a fax. Your printer may not be getting good data from the other device or hub. To solve the problem... 1 Lift the printer cover and check the Print Cartridge status icons to make sure you are not out of ink. See "Print Cartridge Status" on page 42. 2 If you are out of ink, replace the print cartridge. See "Replacing Print Cartridges" on page 44. Make sure you have removed the protective piece of vinyl tape on each of the print cartridges. See "Replacing Print Cartridges" on page 44. 1 Save the fax in a graphic format, such as TIFF. 2 Place it in a word processing document and print it from there. Connect the printer directly to the USB port on the computer. 59

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59
Problems?: Troubleshooting Tips
A blank page came out
of the printer.
You may be out of ink.
1
Lift the printer cover and check the Print Cartridge status icons to make
sure you are not out of ink. See “Print Cartridge Status” on page 42.
2
If you are out of ink, replace the print cartridge. See “Replacing Print
Cartridges” on page 44.
You may have forgotten to remove
the vinyl tape from the print
cartridge.
Make sure you have removed the protective piece of vinyl tape on each of
the print cartridges. See “Replacing Print Cartridges” on page 44.
You may be trying to print a fax.
1
Save the fax in a graphic format, such as TIFF.
2
Place it in a word processing document and print it from there.
My printer is connected
with a USB cable through
another USB device or a hub
and when I try to print I get a
message saying “There was an
error writing to <name of USB
port>.”
Your printer may not be getting
good data from the other device or
hub.
Connect the printer directly to the USB port on the computer.
Why won’t it print?
Continued
What is the problem?
Possible cause
To solve the problem…