HP Deskjet 990c HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 70

Automatic, Normal, The OUT Tray Extension may

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Problems?: Troubleshooting Tips Is there a problem with your printout? Continued What is the problem? The print quality is different if the paper type is set to Automatic rather than the specific paper type. Automatic is set as the paper type, but the printer does not use the optimal paper mode. Automatic is set as the paper type, but when preparing to print, the printer spits out the paper. Paper falls to the floor after printing. Possible cause When the paper type is set to Automatic, the print quality is automatically set to Normal. When the paper type is set to a specific paper type, the default print quality may be something different. The paper may be marked, scratched, or wrinkled. To solve the problem... After selecting a paper type, choose the desired print quality. See "Setup Tab" on page 8. The Automatic Paper-Type Sensor is less accurate if paper is damaged in any way. Make sure the paper is clear and free of scratches or wrinkles. The paper may be letterhead or stationary with a preprinted pattern at the top edge. The paper may be dark in color or contain metallic fibers. The printer may have been placed in direct sunlight, overwhelming the Automatic Paper-Type Sensor. The Automatic Paper-Type Sensor always sets this type of letterhead or stationary to Plain Paper. Manually select the appropriate paper type. See "Setup Tab" on page 8. The Automatic Paper-Type Sensor may set this type of media to Plain Paper. Manually select the appropriate paper type. See "Setup Tab" on page 8. Move the printer out of direct sunlight. The OUT Tray Extension may not be pulled out. Gently pull out the OUT Tray Extension. When your print job finishes, push the OUT Tray Extension back into its storage slot. See "OUT Tray" on page 5. 70

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70
Problems?: Troubleshooting Tips
The print quality is different if
the paper type is set to
Automatic
rather than the
specific paper type.
When the paper type is set to
Automatic
, the print quality is
automatically set to
Normal
. When
the paper type is set to a specific
paper type, the default print quality
may be something different.
After selecting a paper type, choose the desired print quality. See “Setup
Tab” on page 8.
Automatic
is set as the paper
type, but the printer does not
use the optimal paper mode.
The paper may be marked,
scratched, or wrinkled.
The Automatic Paper-Type Sensor is less accurate if paper is damaged in
any way. Make sure the paper is clear and free of scratches or wrinkles.
The paper may be letterhead or
stationary with a preprinted pattern
at the top edge.
The Automatic Paper-Type Sensor always sets this type of letterhead or
stationary to Plain Paper. Manually select the appropriate paper type. See
“Setup Tab” on page 8.
The paper may be dark in color or
contain metallic fibers.
The Automatic Paper-Type Sensor may set this type of media to Plain Paper.
Manually select the appropriate paper type. See “Setup Tab” on page 8.
Automatic
is set as the paper
type, but when preparing to
print, the printer spits out the
paper.
The printer may have been placed
in direct sunlight, overwhelming the
Automatic Paper-Type Sensor.
Move the printer out of direct sunlight.
Paper falls to the floor after
printing.
The OUT Tray Extension may not
be pulled out.
Gently pull out the OUT Tray Extension. When your print job finishes, push
the OUT Tray Extension back into its storage slot. See “OUT Tray” on page 5.
Is there a problem with your printout?
Continued
What is the problem?
Possible cause
To solve the problem…