HP Deskjet 990c HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 77

HP Customer Care Repair, Problems?: HP Customer Care, HP Customer, Care Center - drivers download

Get HP Deskjet 990c PDF manuals and user guides View all HP Deskjet 990c manuals
Add to My Manuals
Save this manual to your list of manuals

Page 77 highlights

• If you are in the U. S. and need a software update, you can download the printer software from HP's web site at: http://www.hp.com/go/support. If you do not have access to the web site, call (661) 257-5565. Software updates are available for the cost of the CDs or diskettes plus shipping. • If you are outside the U.S. and cannot download the driver from HP Customer Care Online (see page 75), call the HP Customer Care Center (see page 77) nearest you. HP Customer Care Repair If your HP printer is ever in need of repair, simply call the HP Customer Care Center. A trained service technician will diagnose the problem and coordinate the repair process for you. This service is free during your printer's limited warranty period. Beyond the warranty period, repairs are charged on a time and materials basis. Problems?: HP Customer Care HP Customer Care by Phone Within one year from the time of your purchase, telephone support is provided to you free of charge. However, if you are calling long distance, long-distance charges may apply. Before placing a call for help, please make sure that: 1 You have checked your Quick Start Poster and this User's Guide for installation and troubleshooting tips. 2 You have checked HP Customer Care Online (see page 75) for product help. 3 If you cannot solve your problem using the above, then call an HP service technician while you're in front of your computer and printer. 77

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
77
Problems?: HP Customer Care
•
If you are in the U. S. and need a software update, you can
download the printer software from HP’s web site at:
. If you do not have access to the
web site, call (661) 257-5565. Software updates are available for
the cost of the CDs or diskettes plus shipping.
•
If you are outside the U.S. and cannot download the driver from
HP Customer Care Online
(see page 75), call the
HP Customer
Care Center
(see page 77) nearest you.
HP Customer Care Repair
If your HP printer is ever in need of repair, simply call
the
HP Customer Care Center
. A trained service technician will
diagnose the problem and coordinate the repair process for you.
This service is free during your printer’s limited warranty period.
Beyond the warranty period, repairs are charged on a time and
materials basis.
HP Customer Care by Phone
Within one year from the time of your purchase, telephone support
is provided to you free of charge. However, if you are calling long
distance, long-distance charges may apply.
Before placing a call for help, please make sure that:
1
You have checked your
Quick Start Poster
and this
User’s Guide
for
installation and troubleshooting tips.
2
You have checked
HP Customer Care Online
(see page 75) for
product help.
3
If you cannot solve your problem using the above, then call an
HP service technician while you’re in front of your computer and
printer.