HP Integrity rx2620 Installation Guide, Third Edition - HP Integrity rx2620 (A - Page 104

intermittent server problems, Operating System Does Not Boot, Operating System Boots with Problems

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Troubleshooting EFI Menu is Not Available If the server is off, and power is connected to server power supplies, the front panel power LED blinks at a 1 Hz rate. In this state, standby power is available to server circuits, but main power is off. Table 10-3 describes what happens when the server is off, and you press the power button. Table 10-3 Server Power Button Functions When Server is Off Action 1-3 seconds System power turns on. Reaction EFI Menu is Not Available If you cannot access the EFI from either the main disk partition or the CD, use the following tools to help solve the problem: • Front panel LEDs • iLO MP - Console messages - System event logs (SEL) See the HP Integrity rx2620 User Service Guide for a description of the LEDs. Operating System Does Not Boot If the operating system does not boot, but you are able to reach the EFI from either the main disk partition or the CD, use the following tools to help solve the problem: • Using the EFI Shell, check the system logs and analyze any error messages. • Offline Diagnostic Environment (ODE) See the HP Integrity rx2620 User Service Guide for more information. Operating System Boots with Problems If the operating system is running and you are experiencing problems, use the following tools to help solve the problem: • LEDs • Error Messages and event logs See the HP Integrity rx2620 User Service Guide for more information. 104 Chapter 10

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Troubleshooting
EFI Menu is Not Available
Chapter 10
104
If the server is off, and power is connected to server power supplies, the front panel power LED blinks at a
1 Hz rate. In this state, standby power is available to server circuits, but main power is off. Table 10-3
describes what happens when the server is off, and you press the power button
.
EFI Menu is Not Available
If you cannot access the EFI from either the main disk partition or the CD, use the following tools to help
solve the problem:
•
Front panel LEDs
•
iLO MP
—
Console messages
—
System event logs (SEL)
See the
HP Integrity rx2620 User Service Guide
for a description of the LEDs.
Operating System Does Not Boot
If the operating system does not boot, but you are able to reach the EFI from either the main disk partition or
the CD, use the following tools to help solve the problem:
•
Using the EFI Shell, check the system logs and analyze any error messages.
•
Offline Diagnostic Environment (ODE)
See the
HP Integrity rx2620 User Service Guide
for more information.
Operating System Boots with Problems
If the operating system is running and you are experiencing problems, use the following tools to help solve the
problem:
•
LEDs
•
Error Messages and event logs
See the
HP Integrity rx2620 User Service Guide
for more information.
Table 10-3
Server Power Button Functions When Server is Off
Action
Reaction
1-3 seconds
System power turns on.