IBM 4332-004 User Guide - Page 228

Symptom No display messages Action No message is in the message display area. Changed toner cartridge and the printer does not work Printer configuration page problems. Response: The printer may not be turned on or the power cord has become unplugged. Press the | on the power switch to power on the printer. Make sure the power cord is plugged in. Response: Turn off the printer. Open the printer and reseat the toner cartridge. Keep the toner cartridge level to avoid spilling toner. Make sure you remove all tape and packaging material, including the yellow tape at the end of the cartridge. See "Changing the Toner Cartridge" on page 144. Response: Make sure the PAGESIZE item on the PCL Menu is set to Letter, A4, or a larger paper size. To verify and change the PAGESIZE item: 1. Press the Online key until you see OFFLINE in the display. 2. Press the Menu key until you see PCL MENU in the display. 3. Press the Item key until you see PAGESIZE=size* in the display, where size is the current default. 4. If size is smaller than LETTER or A4, press the Value key until you see LETTER, A4, or a larger size paper. 5. Press the Enter key to select the new size. An asterisk appears next to the value, showing that it is active. Now try printing the configuration page again. If necessary, restore the PAGESIZE value in the PCL Menu after the configuration page successfully prints. 216 Infoprint 32 and Infoprint 40: User's Guide