IBM 4332-004 User Guide - Page 235

Symptom, Action, Response

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Symptom Printer does not work after powering it off and then on. Excessive paper curling Action Response: Power off again. Wait ten seconds, and then power on. Response: 1. Make sure the paper drawers are installed correctly. 2. Make sure paper meets specifications. See "Selecting Paper and Other Printable Material" on page 34. 3. If the paper is stored at a different temperature or humidity than the printer room, let the paper adjust to the new environment. Leave the paper in its wrapper while it adjusts. 4. Store paper in its original wrapping. 5. Turn the paper over in its tray to see if the curl improves. 6. Use fresh paper (paper recently removed from its wrapper). Do not use stale paper (paper that has been out of its wrapper for several days.) Appendix A. Troubleshooting 223

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Symptom
Action
Printer does not work after
powering it off and then on.
Response:
Power off again. Wait ten seconds, and then power on.
Excessive paper curling
Response:
1.
Make sure the paper drawers are installed correctly.
2.
Make sure paper meets specifications. See “Selecting Paper and
Other Printable Material” on page 34.
3.
If the paper is stored at a different temperature or humidity than
the printer room, let the paper adjust to the new environment.
Leave the paper in its wrapper while it adjusts.
4.
Store paper in its original wrapping.
5.
Turn the paper over in its tray to see if the curl improves.
6.
Use fresh paper (paper recently removed from its wrapper). Do
not use stale paper (paper that has been out of its wrapper for
several days.)
Appendix A. Troubleshooting
223