IBM 4332-004 User Guide - Page 230

Symptom Paper selected from wrong source Action The printer automatically looks for paper in other trays when the following situations occur: v The requested tray contains the wrong size paper. v The requested tray is empty and the Paper Menu TRAY SWITCH item is ON. If the printer cannot find the correct size paper in any tray, it displays 011 LOAD IN , where the tray is the last tray it looked in, not necessarily the tray you specified. Responses: 1. To turn tray switching off for empty tray conditions, set the Paper Menu TRAY SWITCH item to OFF. 2. To remove a specific tray from the automatic tray switching sequence, set the value to ON in the following Paper Menu items, as appropriate: AUXTRAYPROT, TRAY1 PROT, TRAY2 PROT, TRAY3 PROT, TRAY4 PROT, TRAY5 PROT, or ENVTRAYPROT. 3. Tray switching is automatic when the printer detects the wrong size paper in the requested tray. You cannot turn this type of switching off; nor can you "protect" trays from being included in this switching sequence. Tray switching does not work Pages lost after clearing paper jam Responses: 1. Make sure TRAY SWITCH is set to ON on the Paper Menu. See "Paper Menu" on page 95. 2. Tray switching does not occur when two trays have the same size paper but different orientations. For example, if Tray 1 and Tray 3 both have letter-size paper, but Tray is short-edge feed and Tray 3 is long-edge feed, tray switching will not occur. Reload the paper so that the orientation matches. See "Chapter 4. Paper Handling" on page 33. Set JAMRECOVERY to ON in the Config Menu or using the printer driver. (The driver setting overrides the menu setting.) See "Configuration (Config) Menu" on page 102. Note that this will decrease performance. 218 Infoprint 32 and Infoprint 40: User's Guide