IBM 4332-004 User Guide - Page 231
For IPDS, try setting VPA CHK to OFF in the IPDS Menu.
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Symptom Printing is too slow Added paper and the printer does not work Printer prints wrong font Duplex setting is ignored Action Responses: 1. Consider setting JAMRECOVERY to OFF in the Config Menu or by using the printer driver. (The driver setting overrides the menu setting.) See "Configuration (Config) Menu" on page 102. 2. If you have installed extra memory, make sure the printer recognizes it. Print a configuration page (see "Printing the Printer Configuration Page" on page 25). Under "Installed Options" look for TOTAL MEMORY. If the printer does not recognize all of the memory you have installed, remove and reseat the memory SIMM. If reseating the memory SIMM does not correct the problem, replace it. 3. For IPDS, try setting VPA CHK to OFF in the IPDS Menu. You have added or changed paper and now the printer will not print. Responses: 1. Open and close the printer tray and make sure it is positioned correctly. 2. Make sure that paper is loaded correctly. See "Chapter 4. Paper Handling" on page 33 for instructions on loading paper. You started a print job and the font you see is not what you want. Responses: 1. If you are printing IPDS jobs, see if you have turned on font substitution (FONT SUB set to ON on the IPDS Menu). See "IPDS Menu" on page 111. 2. Print a list of fonts for the type of data you are printing. See "Printing a List of PCL5e Fonts" on page 29, "Printing a List of PostScript Fonts" on page 29, or "Printing a List of IPDS Resident Fonts" on page 30. 3. The problem may also be with the software; check to see that you have loaded the correct fonts. The DUPLEX=OFF setting on the Paper Menu is the printer default. Your application or driver settings override this default. Make sure that the application, driver, or both specify the correct duplex setting. Appendix A. Troubleshooting 219