IBM 4332-004 User Guide - Page 232
Set the PRINT ERRS item to ON in the PS Menu see PS
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Symptom PostScript printing problem IPDS printing problem Action If your printer is not printing PostScript jobs correctly, the printed output will be unformatted and will include unrecognizable characters (including %% identifiers and other font information). Some print jobs such as screen dumps and PCL5e jobs may print correctly. Responses: 1. Make sure you have a PostScript printer driver installed and that it is connected to the correct port. 2. If the driver is installed and connected correctly, make sure your printer has enough memory (see "Memory Requirements" on page 8). If it does have enough memory, suspect a problem with the PostScript printer driver or a problem with the print job. 3. If you use either an Ethernet or token-ring connection, make sure the PERSONALTY item in the Token Ring Menu or the Ethernet Menu is set to AUTO or PS. AUTO allows the printer to handle any data stream; PS dedicates the card to PostScript jobs. If PERSONALTY is set to either PCL or IPDS, you cannot print PostScript jobs using the card. 4. Set the PRINT ERRS item to ON in the PS Menu (see "PS Menu" on page 110). IPDS jobs are not printing. Responses: 1. Print a configuration page. See "Printing the Printer Configuration Page" on page 25. If the controller recognizes the IPDS feature, the configuration page will list the IPDS menu and Installed options will list "IPDS". If IPDS is not listed, remove and reseat the IPDS SIMM. If reseating the SIMM does not correct the problem, replace the SIMM. 2. If you use either an Ethernet or token-ring connection, make sure your printer is configured for TCP/IP. You cannot send IPDS jobs to the printer using an Ethernet or token-ring card that is not configured for TCP/IP. See Ethernet and Token Ring Quick Configuration Guide for more information about configuring Ethernet and token-ring cards. 3. If you use either an Ethernet or token-ring connection, make sure the PERSONALTY item in the Token Ring Menu or the Ethernet Menu is set to AUTO or IPDS. AUTO allows the printer to handle any data stream; IPDS dedicates the card to IPDS jobs. If PERSONALTY is set to either PCL or PS (PostScript), you cannot print IPDS jobs using the card. 4. Make sure you have enough memory. See "Memory Requirements" on page 8. 220 Infoprint 32 and Infoprint 40: User's Guide