IBM JS20 Hardware Maintenance Manual - Page 113

Error, FRU/action

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Error code FRU/action 20D0000F (self-test failed on device; 1. If a location code is specified, replace the device at that location. error and/or location code information may not be available) 2. Go to "Checkout procedure" on page 38. 20D00010 (self-test failed on device, 1. If a location code is specified, replace the device at that location. can't locate package) 2. System board and chassis. 20D00011 (run-time extraction 1. Go to "Checkout procedure" on page 38. services (RTAS) program attempt to allocate memory failed) 2. System board and chassis. 20D008xx (failure to access VPD 1. Go to "Checkout procedure" on page 38. data where xx of: 0E, 0F = machine type or model; 10, 11 = system serial 2. System board and chassis. number; 16, 17 = universal unique identifier (UUID); 1E = startup (boot) mode) 20D00900 (failure to generate universal unique identifier (UUID) value) 1. Replace memory. 2. System board and chassis 20D00901 (failure to communicate with service processor) 1. Update service processor firmware. 2. System board and chassis. 20D00902 (server starting from permanent (B) firmware code page) 1. If choice was specifically selected, informational only. 2. If choice was not specifically selected: a. Recover firmware (see "Recovering the system firmware code" on page 54). b. Go to "Checkout procedure" on page 38. 20D10004 (failed to locate service processor device tree node) 1. Go to "Checkout procedure" on page 38. 2. System board and chassis. 20D10005 (failed to reboot) 1. Go to "Checkout procedure" on page 38. 2. System board and chassis. 20D10006 (failed to reboot a partition) 1. Go to "Checkout procedure" on page 38. 2. System board and chassis. 20D10007 (partition firmware error before console was ready) 1. Go to "Checkout procedure" on page 38. 2. System board and chassis. 20D1000A (failed to send boot failed 1. Go to "Checkout procedure" on page 38. message to service processor) 2. System board and chassis. 20D10010 (stack underflow from fiber channel adapter) 1. Update microcode for fiber channel adapter, if available. 2. Go to "Checkout procedure" on page 38. 3. System board and chassis. 20EE000B (system was not able to find an operating system on the devices in the boot list) v Go to "Boot problem resolution" on page 153. 20EE000F (unable to find the package node) 1. Go to "Checkout procedure" on page 38. 2. System board and chassis. 20EE0010 (unable to execute the root vpd method) 1. Go to "Checkout procedure" on page 38. 2. System board and chassis. Chapter 10. Symptom-to-FRU index 103

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Error
code
FRU/action
20D0000F
(self-test
failed
on
device;
error
and/or
location
code
information
may
not
be
available)
1.
If
a
location
code
is
specified,
replace
the
device
at
that
location.
2.
Go
to
“Checkout
procedure”
on
page
38.
20D00010
(self-test
failed
on
device,
can’t
locate
package)
1.
If
a
location
code
is
specified,
replace
the
device
at
that
location.
2.
System
board
and
chassis.
20D00011
(run-time
extraction
services
(RTAS)
program
attempt
to
allocate
memory
failed)
1.
Go
to
“Checkout
procedure”
on
page
38.
2.
System
board
and
chassis.
20D008xx
(failure
to
access
VPD
data
where
xx
of:
0E,
0F
=
machine
type
or
model;
10,
11
=
system
serial
number;
16,
17
=
universal
unique
identifier
(UUID);
1E
=
startup
(boot)
mode)
1.
Go
to
“Checkout
procedure”
on
page
38.
2.
System
board
and
chassis.
20D00900
(failure
to
generate
universal
unique
identifier
(UUID)
value)
1.
Replace
memory.
2.
System
board
and
chassis
20D00901
(failure
to
communicate
with
service
processor)
1.
Update
service
processor
firmware.
2.
System
board
and
chassis.
20D00902
(server
starting
from
permanent
(B)
firmware
code
page)
1.
If
choice
was
specifically
selected,
informational
only.
2.
If
choice
was
not
specifically
selected:
a.
Recover
firmware
(see
“Recovering
the
system
firmware
code”
on
page
54).
b.
Go
to
“Checkout
procedure”
on
page
38.
20D10004
(failed
to
locate
service
processor
device
tree
node)
1.
Go
to
“Checkout
procedure”
on
page
38.
2.
System
board
and
chassis.
20D10005
(failed
to
reboot)
1.
Go
to
“Checkout
procedure”
on
page
38.
2.
System
board
and
chassis.
20D10006
(failed
to
reboot
a
partition)
1.
Go
to
“Checkout
procedure”
on
page
38.
2.
System
board
and
chassis.
20D10007
(partition
firmware
error
before
console
was
ready)
1.
Go
to
“Checkout
procedure”
on
page
38.
2.
System
board
and
chassis.
20D1000A
(failed
to
send
boot
failed
message
to
service
processor)
1.
Go
to
“Checkout
procedure”
on
page
38.
2.
System
board
and
chassis.
20D10010
(stack
underflow
from
fiber
channel
adapter)
1.
Update
microcode
for
fiber
channel
adapter,
if
available.
2.
Go
to
“Checkout
procedure”
on
page
38.
3.
System
board
and
chassis.
20EE000B
(system
was
not
able
to
find
an
operating
system
on
the
devices
in
the
boot
list)
v
Go
to
“Boot
problem
resolution”
on
page
153.
20EE000F
(unable
to
find
the
package
node)
1.
Go
to
“Checkout
procedure”
on
page
38.
2.
System
board
and
chassis.
20EE0010
(unable
to
execute
the
root
vpd
method)
1.
Go
to
“Checkout
procedure”
on
page
38.
2.
System
board
and
chassis.
Chapter
10.
Symptom-to-FRU
index
103