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IBM JS20 Hardware Maintenance Manual - Page 214

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Ethernet controller configuring 18 enumeration 19 failover 18 redundant network connection 18 Ethernet switch module compatibility requirements 82 operating-system requirements 9 preinstallation requirements 9 related documentation 3 Serial Over LAN (SOL) support 82 extended data 43, 44, 45 F FCC Class A notice 200 filler blade 73 firmware checkpoint error codes 94 firmware code Linux service aids for hardware diagnostics 48 obtaining 54 page jumper (J14) 49 recovering 48, 54 updates 50 viewing current level 51 firmware error codes 102 flash memory 48 G general checkout 37 general problems 147 H handling static-sensitive devices 71 hard disk drive problems 147 hard disk drives integrated drive electronics (IDE) installing 75 removing 88 hardware problems, diagnosing 37, 39 heat-sink requirements 86 I I/O expansion card installing 79 location 81 network-interface requirements 79 image PERM 49 TEMP 48, 49 important notices 5 installation order IDE hard disk drives 76 memory modules 79 system-board components 88 installing battery 84 installing (continued) bezel assembly 91 components on system board 88 I/O expansion card 79 IDE hard disk drives 75 memory module 77 options 71 system board 87 integrated drive electronics (IDE) connectors 76 controller 6 drives 75 integrated functions 6 J jumper, code page 55, 57 jumper, system firmware code recovering the TEMP image 50 starting the TEMP image 49 L LEDs activity 16 blade system error 15 control panel 14 information 15 location 15 power-on 16 light path diagnostics 145 button 47 procedure 46 Linux diagnostic procedure 41 Linux operating system diagnostic utilities Web site 37 service aids for hardware diagnostics 48 using the reject function 49 Linux service aids 37, 40, 41, 55 M media board 146 memory errors 47 sizes 77 specifications, non-NEBS 6 memory module installing 77 not supported 77 order of installation 79 sizes 77 supported 77 microprocessor requirements 86 specifications, non-NEBS 6 microprocessor problems 148 minimum operating requirements 157 monitor problems 148 mouse problems 149 204 BladeCenter JS20 Type 8842: Hardware Maintenance Manual and Troubleshooting Guide

Section	Page
About this manual	5
Important safety information	5
Online support	5
Contents	7
Chapter 1. Introduction	11
Related documentation	13
The IBM BladeCenter Documentation CD	14
Hardware and software requirements	14
Using the Documentation Browser	14
Notices and statements used in this document	15
Features and specifications	16
BladeCenter JS20 specifications for non-NEBS/ETSI environments	16
BladeCenter JS20 specifications for NEBS/ETSI environments	17
Preinstallation checklist	19
Checking the status of the media tray	20
Chapter 2. Blade server power, controls, and indicators	23
Turning on the blade server	23
Turning off the blade server	24
Blade server controls and LEDs	24
Chapter 3. Configuration	27
Using the command-line interface	28
Configuring the Gigabit Ethernet controller	28
Blade server Ethernet controller enumeration	29
Chapter 4. Problem determination procedures for AIX and Linux	31
Problem determination	31
Obtaining an SRN/SRC or error code	32
Chapter 5. AIX online, standalone and verification procedures	35
Performing AIX online concurrent mode diagnostics for problem determination	35
Running the standalone diagnostics from CD-ROM	35
Performing AIX online concurrent mode diagnostics for previous diagnostic results: service aids	38
Performing AIX online concurrent mode diagnostics for system verification	39
Verifying the replacement part using AIX diagnostics	40
Chapter 6. Running a Serial Over LAN session	43
Selecting the command target	44
Starting the command-line interface	44
Establishing a Telnet connection	45
Establishing a Secure Shell (SSH) connection	45
Starting an SOL session	45
Ending an SOL session	46
Chapter 7. Diagnostics	47
General checkout	47
Checkout procedure	48
Diagnostic tools overview	49
POST	50
Checkpoints	50
Accessing the Linux system error log	50
Service aids and the Linux system error log	50
FRU/CRU isolation	56
Error symptom charts	56
Light path diagnostics	56
Memory errors	57
Recovering the system firmware code	58
Recovery of system firmware code using service aids	58
Starting the TEMP image	58
Recovering the TEMP image from the PERM image	59
Updating the blade server firmware	60
Determination of current server firmware levels	61
Updating the blade server service processor	61
Update and manage system flash using Linux service aids	61
Updating the system flash using Linux	61
Verifying the system firmware levels using Linux	62
Update and manage system flash using AIX diagnostics	62
Updating the system flash using AIX	62
Committing the temporary firmware image using AIX	63
Verifying the system firmware levels using AIX	63
Recovering the system firmware code	64
Recovery of system firmware code using service aids	65
Starting the backup image	65
Recovering the primary image	66
Chapter 8. General AIX and xSeries standalone diagnostic information	69
Information for general diagnostic systems running the AIX operating system	69
AIX operating system message files	69
CE login	69
Missing resources	70
Automatic diagnostic tests	70
Configuration program	70
Diagnostic programs	71
Error log analysis	71
Introducing tasks and service aids	72
Task and service aid functions	72
AIX automatic error log analysis (diagela)	72
Error log analysis	73
Log repair action	73
Tasks (service aids)	73
Download microcode	74
Update and manage system flash	75
Using the standalone CD-ROM and online current diagnostics	77
Standalone and online diagnostics operating considerations	77
Running online diagnostics	77
Running the online diagnostics in concurrent mode	78
Running standalone diagnostics from a management (NIM) server	78
NIM server configuration	79
Client configuration and booting eServer standalone diagnostics from the NIM server	79
Chapter 9. Installing options	81
Installation guidelines	81
System reliability guidelines	81
Handling static-sensitive devices	81
Removing the blade server from the BladeCenter unit	83
Opening the blade server cover	84
Removing the blade server bezel assembly	85
Installing IDE hard disk drives	85
Installing memory modules	87
Installing an I/O expansion card	89
Ethernet controller, switch module, and cabling requirements	92
Replacing the battery	93
System board	96
System board component locations	96
System-board LED locations	97
Replacing the system board	97
Completing the installation	100
Installing the blade-server bezel assembly	100
Closing the blade server cover	102
Input/output connectors and devices	102
Chapter 10. Symptom-to-FRU index	103
Firmware checkpoint (progress) codes	104
Firmware error codes	112
Service request numbers	118
Linux service aid \	119
Using the SRN list	119
Service request number	119
Source of SRN	119
Failing Function Codes	119
Description and action	120
Using the SRN list	120
SRN tables	120
AIX SRNs 101-711 through 2D02	120
SRNs A00-(x)xxx through A1D-(x)xxx	131
Failing Function Codes (FFCs)	151
FFC table	152
Light path diagnostics LEDs	155
Error symptoms	155
CD drive problems	156
Diskette drive problems	157
General problems	157
Hard disk drive problems	157
Memory problems	158
Microprocessor problems	158
Monitor problems	158
Mouse problems	159
Network connection problems	160
Option problems	160
Power problems	161
Service processor problems	161
Software problems	162
Startup problems	162
Service processor error codes	162
Boot problem resolution	163
Physical location codes	164
Undetermined problems	166
Problem determination tips	168
Chapter 11. Parts listing, Type 8842	169
Appendix A. Getting help and technical assistance	171
Before you call	171
Using the documentation	171
Getting help and information from the World Wide Web	172
Software service and support	172
Hardware service and support	172
Appendix B. Safety information	173
General safety	173
Electrical safety	174
Safety inspection guide	175
Grounding requirements	176
Safety notices (multi-lingual translations)	176
Notices	207
Edition notice	207
Trademarks	208
Important notes	208
Product recycling and disposal	209
Battery return program	209
Electronic emission notices	210
Federal Communications Commission (FCC) statement	210
Industry Canada Class A emission compliance statement	210
Australia and New Zealand Class A statement	210
United Kingdom telecommunications safety requirement	210
European Union EMC Directive conformance statement	211
Taiwanese Class A warning statement	211
Chinese Class A warning statement	211
Japanese Voluntary Control Council for Interference (VCCI) statement	211

Match case Limit results 1 per page

Ethernet

controller

configuring

enumeration

failover

redundant

network

connection

Ethernet

switch

module

compatibility

requirements

operating-system

requirements

preinstallation

requirements

documentation

Serial

Over

LAN

(SOL)

support

extended

data

43,

44,

FCC

Class

notice

200

filler

blade

firmware

checkpoint

error

codes

firmware

code

Linux

service

aids

for

hardware

diagnostics

obtaining

page

jumper

(J14)

recovering

48,

updates

viewing

current

level

firmware

error

codes

102

flash

memory

general

checkout

general

problems

147

handling

static-sensitive

devices

hard

disk

drive

problems

147

hard

disk

drives

integrated

drive

electronics

(IDE)

installing

removing

hardware

problems,

diagnosing

37,

heat-sink

requirements

I/O

expansion

card

installing

location

network-interface

requirements

image

PERM

TEMP

48,

important

notices

installation

order

IDE

hard

disk

drives

memory

modules

system-board

components

installing

battery

installing

(continued)

bezel

assembly

components

system

board

I/O

expansion

card

IDE

hard

disk

drives

memory

module

options

system

board

integrated

drive

electronics

(IDE)

connectors

controller

drives

integrated

functions

jumper,

code

page

55,

jumper,

system

firmware

code

recovering

the

TEMP

image

starting

the

TEMP

image

LEDs

activity

blade

system

error

control

panel

information

location

power-on

light

path

diagnostics

145

button

procedure

Linux

diagnostic

procedure

Linux

operating

system

diagnostic

utilities

Web

site

service

aids

for

hardware

diagnostics

using

the

reject

function

Linux

service

aids

37,

40,

41,

media

board

146

memory

errors

sizes

specifications,

non-NEBS

memory

module

installing

not

supported

order

installation

sizes

supported

microprocessor

requirements

specifications,

non-NEBS

microprocessor

problems

148

minimum

operating

requirements

157

monitor

problems

148

mouse

problems

149

204

BladeCenter

JS20

Type

8842:

Hardware

Maintenance

Manual

and

Troubleshooting

Guide