IBM JS20 Hardware Maintenance Manual - Page 122

Service, request, number, source, Failing, Function, Description, action

Page 122 highlights

Service request number 651-151 651-152 651-153 651-159 651-161 651-162 651-163 651-169 651-170 651-171 651-600 651-601 651-602 651-603 651-605 651-608 651-609 651-610 651-611 SRN source D D D D D D D D D D G G G G G G G G G Failing Function Code 152 2E2 2E1 152 E19 210 2E2 2E1 Description and action Sensor indicates a voltage is outside the normal range. Use Chapter 4, "Problem determination procedures for AIX and Linux," on page 21. Sensor indicates an abnormally high internal temperature. Action: Verify that: 1. The room ambient temperature is within the system operating environment. 2. There is unrestricted air flow around the system. 3. All system covers are closed. Sensor indicates a power supply has failed. Action: Use Chapter 4, "Problem determination procedures for AIX and Linux," on page 21. Sensor indicates a FRU has failed. Action: use the failing function codes, use the physical location code(s) from the diagnostic problem report screen to determine the FRUs. Sensor indicates a voltage is outside the normal range. Action: Use Chapter 4, "Problem determination procedures for AIX and Linux," on page 21. Sensor indicates an abnormally high internal temperature. Action: Verify that: 1. The room ambient temperature is within the system operating environment. 2. There is unrestricted air flow around the system. 3. All system covers are closed. 4. There are no fan failures. E19 2C7 2C6 2C7 2C6 D01 D01 210 210 If none of these problems exist, contact your support person. Sensor indicates a power supply has failed. Action: Contact your support person. Sensor indicates a FRU has failed. Action: Contact your support person. Sensor status not available. Action: Contact your support person. Sensor status not available Action: Contact your support person. Uncorrectable memory or unsupported memory. Action: Examine the memory modules and determine if they are supported types. If the modules are supported, then replace the appropriate memory modules. Missing or bad memory. Action: If the installed memory matches the reported memory size, then replace the memory; otherwise, add the missing memory. Failed memory module. Action: Use Chapter 4, "Problem determination procedures for AIX and Linux," on page 21. Failed memory module. Action: Use Chapter 4, "Problem determination procedures for AIX and Linux," on page 21. Memory module has no matched pair. Action: The most probable failure is the memory module paired with the memory module identified by the location code. Bad L2 cache. Missing L2 cache. CPU internal error. CPU internal cache controller error. 112 BladeCenter JS20 Type 8842: Hardware Maintenance Manual and Troubleshooting Guide

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Service
request
number
SRN
source
Failing
Function
Code
Description
and
action
651-151
D
152
2E2
Sensor
indicates
a
voltage
is
outside
the
normal
range.
Use
Chapter
4,
“Problem
determination
procedures
for
AIX
and
Linux,”
on
page
21.
651-152
D
2E1
Sensor
indicates
an
abnormally
high
internal
temperature.
Action:
Verify
that:
1.
The
room
ambient
temperature
is
within
the
system
operating
environment.
2.
There
is
unrestricted
air
flow
around
the
system.
3.
All
system
covers
are
closed.
651-153
D
152
E19
Sensor
indicates
a
power
supply
has
failed.
Action:
Use
Chapter
4,
“Problem
determination
procedures
for
AIX
and
Linux,”
on
page
21.
651-159
D
210
Sensor
indicates
a
FRU
has
failed.
Action:
use
the
failing
function
codes,
use
the
physical
location
code(s)
from
the
diagnostic
problem
report
screen
to
determine
the
FRUs.
651-161
D
2E2
Sensor
indicates
a
voltage
is
outside
the
normal
range.
Action:
Use
Chapter
4,
“Problem
determination
procedures
for
AIX
and
Linux,”
on
page
21.
651-162
D
2E1
Sensor
indicates
an
abnormally
high
internal
temperature.
Action:
Verify
that:
1.
The
room
ambient
temperature
is
within
the
system
operating
environment.
2.
There
is
unrestricted
air
flow
around
the
system.
3.
All
system
covers
are
closed.
4.
There
are
no
fan
failures.
If
none
of
these
problems
exist,
contact
your
support
person.
651-163
D
E19
Sensor
indicates
a
power
supply
has
failed.
Action:
Contact
your
support
person.
651-169
D
Sensor
indicates
a
FRU
has
failed.
Action:
Contact
your
support
person.
651-170
D
Sensor
status
not
available.
Action:
Contact
your
support
person.
651-171
D
Sensor
status
not
available
Action:
Contact
your
support
person.
651-600
G
Uncorrectable
memory
or
unsupported
memory.
Action:
Examine
the
memory
modules
and
determine
if
they
are
supported
types.
If
the
modules
are
supported,
then
replace
the
appropriate
memory
modules.
651-601
G
Missing
or
bad
memory.
Action:
If
the
installed
memory
matches
the
reported
memory
size,
then
replace
the
memory;
otherwise,
add
the
missing
memory.
651-602
G
2C7
Failed
memory
module.
Action:
Use
Chapter
4,
“Problem
determination
procedures
for
AIX
and
Linux,”
on
page
21.
651-603
G
2C6
2C7
Failed
memory
module.
Action:
Use
Chapter
4,
“Problem
determination
procedures
for
AIX
and
Linux,”
on
page
21.
651-605
G
2C6
Memory
module
has
no
matched
pair.
Action:
The
most
probable
failure
is
the
memory
module
paired
with
the
memory
module
identified
by
the
location
code.
651-608
G
D01
Bad
L2
cache.
651-609
G
D01
Missing
L2
cache.
651-610
G
210
CPU
internal
error.
651-611
G
210
CPU
internal
cache
controller
error.
112
BladeCenter
JS20
Type
8842:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide