Home » IBM Manuals » Desktops » IBM JS20 » Manual Viewer

IBM JS20 Hardware Maintenance Manual - Page 153

Failing, Function, Machine, Type/Model, Number, Description, notes

UPC - 000435230263

Add to My Manuals
Save this manual to your list of manuals

Page 153 highlights

Failing Function Code 214 217 219 Machine Type/Model 8842 model JS20 8842 model JS20 8842 model JS20 221 226 227 241 282 292 293 294 296 2C4 2C6 2C7 2C8 2C9 2CC 2CD 2CE 2D2 2D3 2D4 2D5 2D6 2D7 2D9 2E0 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 8842 model JS20 FRU Part Number 74P2278 74P2278 74P2278 74P2278 74P2278 74P2278 74P2278 74P2278 74P2278 74P2278 73P2270 73P2277 73P2278 74P2278 74P2278 74P2278 73P2278 73P2270 73P2277 74P2278 74P2278 74P2278 74P2278 74P2278 74P2278 74P2278 74P2278 Description and notes System planar System planar Common Memory Logic problem for memory card and refer to HMM for FRU part numbers. Note: If more than a pair of memory modules from the same memory card are reported missing, first replace the FRU that the memory modules connect to; otherwise, replace the memory module at the physical location code that is reported. System planar Note: The diagnostic test that provided the SRN 651-140 should not be run. Do not replace any FRUs. System status logic problem Note: If the type/model and FRU information is not listed here, refer to FFC 221. System planar Ethernet network problem System planar Host - PCI bridge problem System planar PCI - PCI bridge problem Note: If the type/model and FRU information is not listed here, refer to FFC 221. MPIC interrupt controller problem Note: If the type/model and FRU information is not listed here, refer to FFC 221. PCI device or adapter problem. The FRU can only be identified by it's location code reported by diagnostics. System planar 256 MB DIMM 512 MB DIMM 1 GB DIMM Memory controller - system planar System planar System planar 1 GB memory module 256 MB memory module 512 MB memory module Mezzanine bus arbiter problem - system planar System planar System/SP interface logic problem - system planar System planar - I2C primary System planar - I2C secondary System planar - VPD module System planar - power controller System planar - fan sensor problem Chapter 10. Symptom-to-FRU index 143

Section	Page
About this manual	5
Important safety information	5
Online support	5
Contents	7
Chapter 1. Introduction	11
Related documentation	13
The IBM BladeCenter Documentation CD	14
Hardware and software requirements	14
Using the Documentation Browser	14
Notices and statements used in this document	15
Features and specifications	16
BladeCenter JS20 specifications for non-NEBS/ETSI environments	16
BladeCenter JS20 specifications for NEBS/ETSI environments	17
Preinstallation checklist	19
Checking the status of the media tray	20
Chapter 2. Blade server power, controls, and indicators	23
Turning on the blade server	23
Turning off the blade server	24
Blade server controls and LEDs	24
Chapter 3. Configuration	27
Using the command-line interface	28
Configuring the Gigabit Ethernet controller	28
Blade server Ethernet controller enumeration	29
Chapter 4. Problem determination procedures for AIX and Linux	31
Problem determination	31
Obtaining an SRN/SRC or error code	32
Chapter 5. AIX online, standalone and verification procedures	35
Performing AIX online concurrent mode diagnostics for problem determination	35
Running the standalone diagnostics from CD-ROM	35
Performing AIX online concurrent mode diagnostics for previous diagnostic results: service aids	38
Performing AIX online concurrent mode diagnostics for system verification	39
Verifying the replacement part using AIX diagnostics	40
Chapter 6. Running a Serial Over LAN session	43
Selecting the command target	44
Starting the command-line interface	44
Establishing a Telnet connection	45
Establishing a Secure Shell (SSH) connection	45
Starting an SOL session	45
Ending an SOL session	46
Chapter 7. Diagnostics	47
General checkout	47
Checkout procedure	48
Diagnostic tools overview	49
POST	50
Checkpoints	50
Accessing the Linux system error log	50
Service aids and the Linux system error log	50
FRU/CRU isolation	56
Error symptom charts	56
Light path diagnostics	56
Memory errors	57
Recovering the system firmware code	58
Recovery of system firmware code using service aids	58
Starting the TEMP image	58
Recovering the TEMP image from the PERM image	59
Updating the blade server firmware	60
Determination of current server firmware levels	61
Updating the blade server service processor	61
Update and manage system flash using Linux service aids	61
Updating the system flash using Linux	61
Verifying the system firmware levels using Linux	62
Update and manage system flash using AIX diagnostics	62
Updating the system flash using AIX	62
Committing the temporary firmware image using AIX	63
Verifying the system firmware levels using AIX	63
Recovering the system firmware code	64
Recovery of system firmware code using service aids	65
Starting the backup image	65
Recovering the primary image	66
Chapter 8. General AIX and xSeries standalone diagnostic information	69
Information for general diagnostic systems running the AIX operating system	69
AIX operating system message files	69
CE login	69
Missing resources	70
Automatic diagnostic tests	70
Configuration program	70
Diagnostic programs	71
Error log analysis	71
Introducing tasks and service aids	72
Task and service aid functions	72
AIX automatic error log analysis (diagela)	72
Error log analysis	73
Log repair action	73
Tasks (service aids)	73
Download microcode	74
Update and manage system flash	75
Using the standalone CD-ROM and online current diagnostics	77
Standalone and online diagnostics operating considerations	77
Running online diagnostics	77
Running the online diagnostics in concurrent mode	78
Running standalone diagnostics from a management (NIM) server	78
NIM server configuration	79
Client configuration and booting eServer standalone diagnostics from the NIM server	79
Chapter 9. Installing options	81
Installation guidelines	81
System reliability guidelines	81
Handling static-sensitive devices	81
Removing the blade server from the BladeCenter unit	83
Opening the blade server cover	84
Removing the blade server bezel assembly	85
Installing IDE hard disk drives	85
Installing memory modules	87
Installing an I/O expansion card	89
Ethernet controller, switch module, and cabling requirements	92
Replacing the battery	93
System board	96
System board component locations	96
System-board LED locations	97
Replacing the system board	97
Completing the installation	100
Installing the blade-server bezel assembly	100
Closing the blade server cover	102
Input/output connectors and devices	102
Chapter 10. Symptom-to-FRU index	103
Firmware checkpoint (progress) codes	104
Firmware error codes	112
Service request numbers	118
Linux service aid \	119
Using the SRN list	119
Service request number	119
Source of SRN	119
Failing Function Codes	119
Description and action	120
Using the SRN list	120
SRN tables	120
AIX SRNs 101-711 through 2D02	120
SRNs A00-(x)xxx through A1D-(x)xxx	131
Failing Function Codes (FFCs)	151
FFC table	152
Light path diagnostics LEDs	155
Error symptoms	155
CD drive problems	156
Diskette drive problems	157
General problems	157
Hard disk drive problems	157
Memory problems	158
Microprocessor problems	158
Monitor problems	158
Mouse problems	159
Network connection problems	160
Option problems	160
Power problems	161
Service processor problems	161
Software problems	162
Startup problems	162
Service processor error codes	162
Boot problem resolution	163
Physical location codes	164
Undetermined problems	166
Problem determination tips	168
Chapter 11. Parts listing, Type 8842	169
Appendix A. Getting help and technical assistance	171
Before you call	171
Using the documentation	171
Getting help and information from the World Wide Web	172
Software service and support	172
Hardware service and support	172
Appendix B. Safety information	173
General safety	173
Electrical safety	174
Safety inspection guide	175
Grounding requirements	176
Safety notices (multi-lingual translations)	176
Notices	207
Edition notice	207
Trademarks	208
Important notes	208
Product recycling and disposal	209
Battery return program	209
Electronic emission notices	210
Federal Communications Commission (FCC) statement	210
Industry Canada Class A emission compliance statement	210
Australia and New Zealand Class A statement	210
United Kingdom telecommunications safety requirement	210
European Union EMC Directive conformance statement	211
Taiwanese Class A warning statement	211
Chinese Class A warning statement	211
Japanese Voluntary Control Council for Interference (VCCI) statement	211

Match case Limit results 1 per page

Failing

Function

Code

Machine

Type/Model

FRU

Part

Number

Description

and

notes

214

8842

model

JS20

74P2278

System

planar

217

8842

model

JS20

74P2278

System

planar

219

8842

model

JS20

Common

Memory

Logic

problem

for

memory

card

and

refer

HMM

for

FRU

part

numbers.

Note:

than

pair

memory

modules

from

the

same

memory

card

are

reported

missing,

first

replace

the

FRU

that

the

memory

modules

connect

to;

otherwise,

replace

the

memory

module

the

physical

location

code

that

reported.

221

8842

model

JS20

74P2278

System

planar

Note:

The

diagnostic

test

that

provided

the

SRN

651-140

should

not

run.

not

replace

any

FRUs.

226

8842

model

JS20

74P2278

System

status

logic

problem

Note:

the

type/model

and

FRU

information

not

listed

here,

refer

FFC

221.

227

8842

model

JS20

74P2278

System

planar

241

8842

model

JS20

Ethernet

network

problem

282

8842

model

JS20

74P2278

System

planar

292

8842

model

JS20

74P2278

Host

PCI

bridge

problem

System

planar

293

8842

model

JS20

74P2278

PCI

–

PCI

bridge

problem

Note:

the

type/model

and

FRU

information

not

listed

here,

refer

FFC

221.

294

8842

model

JS20

74P2278

MPIC

interrupt

controller

problem

Note:

the

type/model

and

FRU

information

not

listed

here,

refer

FFC

221.

296

8842

model

JS20

PCI

device

adapter

problem.

The

FRU

can

only

identified

it’s

location

code

reported

diagnostics.

2C4

8842

model

JS20

74P2278

System

planar

2C6

8842

model

JS20

73P2270

73P2277

73P2278

256

DIMM

512

DIMM

2C7

8842

model

JS20

74P2278

Memory

controller

system

planar

2C8

8842

model

JS20

74P2278

System

planar

2C9

8842

model

JS20

74P2278

System

planar

2CC

8842

model

JS20

73P2278

memory

module

2CD

8842

model

JS20

73P2270

256

memory

module

2CE

8842

model

JS20

73P2277

512

memory

module

2D2

8842

model

JS20

74P2278

Mezzanine

bus

arbiter

problem

system

planar

2D3

8842

model

JS20

74P2278

System

planar

2D4

8842

model

JS20

74P2278

System/SP

interface

logic

problem

system

planar

2D5

8842

model

JS20

74P2278

System

planar

I2C

primary

2D6

8842

model

JS20

74P2278

System

planar

I2C

secondary

2D7

8842

model

JS20

74P2278

System

planar

VPD

module

2D9

8842

model

JS20

74P2278

System

planar

power

controller

2E0

8842

model

JS20

74P2278

System

planar

fan

sensor

problem

Chapter

10.

Symptom-to-FRU

index

143