IBM JS20 Hardware Maintenance Manual - Page 172
Getting, information, World, Software, service, support, Hardware
UPC - 000435230263
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Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM and IntelliStation products, services, and support. The address for IBM Eserver xSeries and BladeCenter information is http://www.ibm.com/eserver/xseries/. The address for pSeries information is http://www.ibm.com/eserver/pseries/. The address for IBM IntelliStation information is http://www.ibm.com/pc/us/intellistation/. You can find service information for your IBM products, including supported options, at http://www.ibm.com/support/. Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/ products/. For more information about Support Line and other IBM services, go to http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378). Hardware service and support You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. Go to http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378). In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m. 162 BladeCenter JS20 Type 8842: Hardware Maintenance Manual and Troubleshooting Guide