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IBM JS20 Hardware Maintenance Manual - Page 36

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Step 005 Step 006 Step 007 Step 008 Step 009 Select CD-ROM as the first device to be booted from the configuration menu boot sequence. On the operator panel on the blade to be tested, press the CD button to assign the CD-ROM to the blade to be tested; then, insert the diagnostic CD into the CD drive. Turn on the blade to be tested. Note: This could take from 3 to 5 minute to load diagnostic from CD. Please be patient. Progress codes will stop at E1AD; look at the CD drive activity LED (flashing). Standalone diagnostics are booting. This may take 2 to 3 minutes. During this time the system may reboot and the progress code will stop at E14D again. Note: Only firmware progress codes, not AIX progress codes, are displayed when booting from the diagnostic CD or booting AIX. The screen will display "Welcome to AIX". Note: Once you have the "Welcome to AIX" screen, another 3 to 5 minutes may be required to get to the next screen; please be patient. A console message will display: Standalone Diagnostic has completed loading. Please remove the Diagnostic CD from the Tray. You can leave the CD installed at this point or remove the CD (256MB RAM required to remove CD at this point). The diagnostic application is now loaded into memory and the CD is no longer required. The screen will display "Please define the system console". Follow the instructions on the screen to define the system console. A choice of vs100 as the system console is recommended. Notes: v At this point, you can follow the instructions to run standalone diagnostics or service aids from CD. Once you are done, you can press the F10 key to exit diagnostics. v The operating system will not be available until the system is rebooted with the diagnostics CD removed from the CD drive, or with a different startup drive selected. At the Diagnostic Operating Instructions screen, press Enter. From the Function Selection screen, use the up and down arrow keys to select the function to be performed. Select the type of terminal to be defined from the list provided at the prompt, for example, type ″vs100″. Note: Use vs100 as the type of terminal; however, depending on the terminal emulator selected, the function keys (PF#) may 26 BladeCenter JS20 Type 8842: Hardware Maintenance Manual and Troubleshooting Guide

Section	Page
About this manual	5
Important safety information	5
Online support	5
Contents	7
Chapter 1. Introduction	11
Related documentation	13
The IBM BladeCenter Documentation CD	14
Hardware and software requirements	14
Using the Documentation Browser	14
Notices and statements used in this document	15
Features and specifications	16
BladeCenter JS20 specifications for non-NEBS/ETSI environments	16
BladeCenter JS20 specifications for NEBS/ETSI environments	17
Preinstallation checklist	19
Checking the status of the media tray	20
Chapter 2. Blade server power, controls, and indicators	23
Turning on the blade server	23
Turning off the blade server	24
Blade server controls and LEDs	24
Chapter 3. Configuration	27
Using the command-line interface	28
Configuring the Gigabit Ethernet controller	28
Blade server Ethernet controller enumeration	29
Chapter 4. Problem determination procedures for AIX and Linux	31
Problem determination	31
Obtaining an SRN/SRC or error code	32
Chapter 5. AIX online, standalone and verification procedures	35
Performing AIX online concurrent mode diagnostics for problem determination	35
Running the standalone diagnostics from CD-ROM	35
Performing AIX online concurrent mode diagnostics for previous diagnostic results: service aids	38
Performing AIX online concurrent mode diagnostics for system verification	39
Verifying the replacement part using AIX diagnostics	40
Chapter 6. Running a Serial Over LAN session	43
Selecting the command target	44
Starting the command-line interface	44
Establishing a Telnet connection	45
Establishing a Secure Shell (SSH) connection	45
Starting an SOL session	45
Ending an SOL session	46
Chapter 7. Diagnostics	47
General checkout	47
Checkout procedure	48
Diagnostic tools overview	49
POST	50
Checkpoints	50
Accessing the Linux system error log	50
Service aids and the Linux system error log	50
FRU/CRU isolation	56
Error symptom charts	56
Light path diagnostics	56
Memory errors	57
Recovering the system firmware code	58
Recovery of system firmware code using service aids	58
Starting the TEMP image	58
Recovering the TEMP image from the PERM image	59
Updating the blade server firmware	60
Determination of current server firmware levels	61
Updating the blade server service processor	61
Update and manage system flash using Linux service aids	61
Updating the system flash using Linux	61
Verifying the system firmware levels using Linux	62
Update and manage system flash using AIX diagnostics	62
Updating the system flash using AIX	62
Committing the temporary firmware image using AIX	63
Verifying the system firmware levels using AIX	63
Recovering the system firmware code	64
Recovery of system firmware code using service aids	65
Starting the backup image	65
Recovering the primary image	66
Chapter 8. General AIX and xSeries standalone diagnostic information	69
Information for general diagnostic systems running the AIX operating system	69
AIX operating system message files	69
CE login	69
Missing resources	70
Automatic diagnostic tests	70
Configuration program	70
Diagnostic programs	71
Error log analysis	71
Introducing tasks and service aids	72
Task and service aid functions	72
AIX automatic error log analysis (diagela)	72
Error log analysis	73
Log repair action	73
Tasks (service aids)	73
Download microcode	74
Update and manage system flash	75
Using the standalone CD-ROM and online current diagnostics	77
Standalone and online diagnostics operating considerations	77
Running online diagnostics	77
Running the online diagnostics in concurrent mode	78
Running standalone diagnostics from a management (NIM) server	78
NIM server configuration	79
Client configuration and booting eServer standalone diagnostics from the NIM server	79
Chapter 9. Installing options	81
Installation guidelines	81
System reliability guidelines	81
Handling static-sensitive devices	81
Removing the blade server from the BladeCenter unit	83
Opening the blade server cover	84
Removing the blade server bezel assembly	85
Installing IDE hard disk drives	85
Installing memory modules	87
Installing an I/O expansion card	89
Ethernet controller, switch module, and cabling requirements	92
Replacing the battery	93
System board	96
System board component locations	96
System-board LED locations	97
Replacing the system board	97
Completing the installation	100
Installing the blade-server bezel assembly	100
Closing the blade server cover	102
Input/output connectors and devices	102
Chapter 10. Symptom-to-FRU index	103
Firmware checkpoint (progress) codes	104
Firmware error codes	112
Service request numbers	118
Linux service aid \	119
Using the SRN list	119
Service request number	119
Source of SRN	119
Failing Function Codes	119
Description and action	120
Using the SRN list	120
SRN tables	120
AIX SRNs 101-711 through 2D02	120
SRNs A00-(x)xxx through A1D-(x)xxx	131
Failing Function Codes (FFCs)	151
FFC table	152
Light path diagnostics LEDs	155
Error symptoms	155
CD drive problems	156
Diskette drive problems	157
General problems	157
Hard disk drive problems	157
Memory problems	158
Microprocessor problems	158
Monitor problems	158
Mouse problems	159
Network connection problems	160
Option problems	160
Power problems	161
Service processor problems	161
Software problems	162
Startup problems	162
Service processor error codes	162
Boot problem resolution	163
Physical location codes	164
Undetermined problems	166
Problem determination tips	168
Chapter 11. Parts listing, Type 8842	169
Appendix A. Getting help and technical assistance	171
Before you call	171
Using the documentation	171
Getting help and information from the World Wide Web	172
Software service and support	172
Hardware service and support	172
Appendix B. Safety information	173
General safety	173
Electrical safety	174
Safety inspection guide	175
Grounding requirements	176
Safety notices (multi-lingual translations)	176
Notices	207
Edition notice	207
Trademarks	208
Important notes	208
Product recycling and disposal	209
Battery return program	209
Electronic emission notices	210
Federal Communications Commission (FCC) statement	210
Industry Canada Class A emission compliance statement	210
Australia and New Zealand Class A statement	210
United Kingdom telecommunications safety requirement	210
European Union EMC Directive conformance statement	211
Taiwanese Class A warning statement	211
Chinese Class A warning statement	211
Japanese Voluntary Control Council for Interference (VCCI) statement	211

Match case Limit results 1 per page

Step

±005²

Select

CD-ROM

the

first

device

booted

from

the

configuration

boot

sequence.

Step

±006²

the

operator

panel

the

blade

tested,

press

the

button

assign

the

CD-ROM

the

blade

tested;

then,

insert

the

diagnostic

into

the

drive.

Step

±007²

Turn

the

blade

tested.

Note:

This

could

take

from

minute

load

diagnostic

from

CD.

Please

patient.

Progress

codes

will

stop

E1AD;

look

the

drive

activity

LED

(flashing).

Standalone

diagnostics

are

booting.

This

may

take

minutes.

During

this

time

the

system

may

reboot

and

the

progress

code

will

stop

E14D

again.

Note:

Only

firmware

progress

codes,

not

AIX

progress

codes,

are

displayed

when

booting

from

the

diagnostic

booting

AIX.

The

screen

will

display

“Welcome

AIX”.

Note:

Once

you

have

the

“Welcome

AIX”

screen,

another

minutes

may

required

get

the

screen;

please

patient.

console

message

will

display:

Standalone

Diagnostic

has

completed

Please

remove

the

Diagnostic

from

the

Tray.

You

can

leave

the

installed

this

point

remove

the

(256MB

RAM

required

remove

this

point).

The

diagnostic

application

now

loaded

into

memory

and

the

longer

required.

The

screen

will

display

“Please

define

the

system

console”.

the

instructions

the

screen

define

the

system

console.

choice

vs100

the

system

console

recommended.

Notes:

this

point,

you

can

the

instructions

run

standalone

diagnostics

service

aids

from

CD.

Once

you

are

done,

you

can

press

the

F10

key

exit

diagnostics.

The

operating

system

will

not

available

until

the

system

rebooted

with

the

diagnostics

removed

from

the

drive,

with

different

startup

drive

selected.

Step

±008²

the

Diagnostic

Operating

Instructions

screen,

press

Enter.

Step

±009²

From

the

Function

Selection

screen,

use

the

and

down

arrow

keys

select

the

function

performed.

Select

the

type

terminal

defined

from

the

list

provided

the

prompt,

for

example,

type

″

vs100

″

Note:

Use

vs100

the

type

terminal;

however,

depending

the

terminal

emulator

selected,

the

function

keys

(PF#)

may

BladeCenter

JS20

Type

8842:

Hardware

Maintenance

Manual

and

Troubleshooting

Guide