IBM JS20 Hardware Maintenance Manual - Page 52

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Aug 13 09:38:45 larry diagela: 08/13/2003 09:38:44 Aug 13 09:38:45 larry diagela: Automatic Error Log Analysis has detected a problem. Aug 13 09:38:45 larry diagela: Aug 13 09:38:45 larry diagela: The Service Request Number(s)/Probable Cause(s) Aug 13 09:38:45 larry diagela: (causes are listed in descending order of probability): Aug 13 09:38:45 larry diagela: Aug 13 09:38:45 larry diagela: 651-880: The CEC or SPCN reported an error. Report the SRN and the following reference and physical location codes to your service provider. Aug 13 09:38:45 larry diagela: Location: n/a FRU: n/a Ref-Code: B1004699 Aug 13 09:38:45 larry diagela: Aug 13 09:38:45 larry diagela: Analysis of Error log sequence number: 3 Aug 29 07:13:04 larry diagela: 08/29/2003 07:13:04 Aug 29 07:13:04 larry diagela: Automatic Error Log Analysis has detected a problem. Aug 29 07:13:04 larry diagela: Aug 29 07:13:04 larry diagela: The Service Request Number(s)/Probable Cause(s) Aug 29 07:13:04 larry diagela: (causes are listed in descending order of probability): Aug 29 07:13:04 larry diagela: Aug 29 07:13:04 larry diagela: 651-880: The CEC or SPCN reported an error. Report the SRN and the following reference and physical location codes to your service provider. Aug 29 07:13:04 larry diagela: Location: U0.1-F4 FRU: 09P5866 Ref-Code: 10117661 Aug 29 07:13:04 larry diagela: Aug 29 07:13:04 larry diagela: Analysis of /var/log/platform sequence number: 24 Sep 4 06:00:55 larry diagela: 09/04/2003 06:00:55 Sep 4 06:00:55 larry diagela: Automatic Error Log Analysis reports the following: Sep 4 06:00:55 larry diagela: Sep 4 06:00:55 larry diagela: 651204 ANALYZING SYSTEM ERROR LOG Sep 4 06:00:55 larry diagela: A loss of redundancy on input power was detected. Sep 4 06:00:55 larry diagela: Sep 4 06:00:55 larry diagela: Check for the following: Sep 4 06:00:55 larry diagela: 1. Loose or disconnected power source connections. Sep 4 06:00:55 larry diagela: 2. Loss of the power source. Sep 4 06:00:55 larry diagela: 3. For multiple enclosure systems, loose or Sep 4 06:00:55 larry diagela: disconnected power and/or signal connections Sep 4 06:00:55 larry diagela: between enclosures. Sep 4 06:00:55 larry diagela: Sep 4 06:00:55 larry diagela: Supporting data: Sep 4 06:00:55 larry diagela: Ref. Code: 10111520 Sep 4 06:00:55 larry diagela: Location Codes: P1 P2 Sep 4 06:00:55 larry diagela: Sep 4 06:00:55 larry diagela: Analysis of /var/log/platform sequence number: 13 3. Also use the following command to list RTAS messages recorded in the Linux Syslog (platform log): cat /var/log/platform |grep RTAS |more Linux RTAS error messages are logged in the platform file under /var/log. The following illustration shows an example of the Linux Syslog (platform error log) RTAS messages. 42 BladeCenter JS20 Type 8842: Hardware Maintenance Manual and Troubleshooting Guide

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Aug
13
09:38:45
larry
diagela:
08/13/2003
09:38:44
Aug
13
09:38:45
larry
diagela:
Automatic
Error
Log
Analysis
has
detected
a
problem.
Aug
13
09:38:45
larry
diagela:
Aug
13
09:38:45
larry
diagela:
The
Service
Request
Number(s)/Probable
Cause(s)
Aug
13
09:38:45
larry
diagela:
(causes
are
listed
in
descending
order
of
probability):
Aug
13
09:38:45
larry
diagela:
Aug
13
09:38:45
larry
diagela:
651-880:
The
CEC
or
SPCN
reported
an
error.
Report
the
SRN
and
the
following
reference
and
physical
location
codes
to
your
service
provider.
Aug
13
09:38:45
larry
diagela:
Location:
n/a
FRU:
n/a
Ref-Code:
B1004699
Aug
13
09:38:45
larry
diagela:
Aug
13
09:38:45
larry
diagela:
Analysis
of
Error
log
sequence
number:
3
Aug
29
07:13:04
larry
diagela:
08/29/2003
07:13:04
Aug
29
07:13:04
larry
diagela:
Automatic
Error
Log
Analysis
has
detected
a
problem.
Aug
29
07:13:04
larry
diagela:
Aug
29
07:13:04
larry
diagela:
The
Service
Request
Number(s)/Probable
Cause(s)
Aug
29
07:13:04
larry
diagela:
(causes
are
listed
in
descending
order
of
probability):
Aug
29
07:13:04
larry
diagela:
Aug
29
07:13:04
larry
diagela:
651-880:
The
CEC
or
SPCN
reported
an
error.
Report
the
SRN
and
the
following
reference
and
physical
location
codes
to
your
service
provider.
Aug
29
07:13:04
larry
diagela:
Location:
U0.1-F4
FRU:
09P5866
Ref-Code:
10117661
Aug
29
07:13:04
larry
diagela:
Aug
29
07:13:04
larry
diagela:
Analysis
of
/var/log/platform
sequence
number:
24
Sep
4
06:00:55
larry
diagela:
09/04/2003
06:00:55
Sep
4
06:00:55
larry
diagela:
Automatic
Error
Log
Analysis
reports
the
following:
Sep
4
06:00:55
larry
diagela:
Sep
4
06:00:55
larry
diagela:
651204
ANALYZING
SYSTEM
ERROR
LOG
Sep
4
06:00:55
larry
diagela:
A
loss
of
redundancy
on
input
power
was
detected.
Sep
4
06:00:55
larry
diagela:
Sep
4
06:00:55
larry
diagela:
Check
for
the
following:
Sep
4
06:00:55
larry
diagela:
1.
Loose
or
disconnected
power
source
connections.
Sep
4
06:00:55
larry
diagela:
2.
Loss
of
the
power
source.
Sep
4
06:00:55
larry
diagela:
3.
For
multiple
enclosure
systems,
loose
or
Sep
4
06:00:55
larry
diagela:
disconnected
power
and/or
signal
connections
Sep
4
06:00:55
larry
diagela:
between
enclosures.
Sep
4
06:00:55
larry
diagela:
Sep
4
06:00:55
larry
diagela:
Supporting
data:
Sep
4
06:00:55
larry
diagela:
Ref.
Code:
10111520
Sep
4
06:00:55
larry
diagela:
Location
Codes:
P1
P2
Sep
4
06:00:55
larry
diagela:
Sep
4
06:00:55
larry
diagela:
Analysis
of
/var/log/platform
sequence
number:
13
3.
Also
use
the
following
command
to
list
RTAS
messages
recorded
in
the
Linux
Syslog
(platform
log):
cat
/var/log/platform
|grep
RTAS
|more
Linux
RTAS
error
messages
are
logged
in
the
platform
file
under
/var/log.
The
following
illustration
shows
an
example
of
the
Linux
Syslog
(platform
error
log)
RTAS
messages.
42
BladeCenter
JS20
Type
8842:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide