IBM JS20 Hardware Maintenance Manual - Page 117

unsupported

Page 117 highlights

Error code FRU/action 25C00000 (no DIMMs detected) 1. Reseat DIMMs and restart server. 2. Go to "Checkout procedure" on page 38. 3. System board and chassis. 25C0xxyy (DIMM failure where: v xx of- 01=DIMM4 missing; 02=DIMM3 unsupported and DIMM4 missing; 04=DIMM3 failed and DIMM4 missing; 10=DIMM3 missing; 12=DIMM3 unsupported; 14=DIMM3 failed; 20=DIMM3 missing and DIMM4 unsupported; 21=DIMM4 unsupported; 22=DIMM3 and DIMM4 unsupported; 24=DIMM3 failed and DIMM4 unsupported; 40=DIMM3 missing and DIMM4 failed; 41=DIMM4 failed; 42=DIMM3 unsupported and DIMM4 failed; 44=DIMM3 and DIMM4 failed; 88=DIMM3 and DIMM4 mismatch v yy of- 01=DIMM2 missing; 02=DIMM1 unsupported and DIMM2 missing; 04=DIMM1 failed and DIMM2 missing; 10=DIMM1 missing; 12=DIMM1 unsupported; 14=DIMM1 failed; 20=DIMM1 missing and DIMM2 unsupported; 21=DIMM2 unsupported; 22=DIMM1 and DIMM2 unsupported; 24=DIMM1 failed and DIMM2 unsupported; 40=DIMM1 missing and DIMM2 failed; 41=DIMM2 failed; 42=DIMM1 unsupported and DIMM2 failed; 44=DIMM1 and DIMM2 failed; 88=DIMM1 and DIMM2 mismatch) 1. Verify that all DIMMs are supported (see "Installing memory modules" on page 77), replacing unsupported DIMMs and restarting. 2. Verify that all DIMMs are correctly seated. 3. Replace one DIMM at a time and restart server each time to isolate failing DIMM. 4. System board and chassis. 25C10001 (memory DIMM error) 1. Make sure all DIMMs are properly seated; reseat DIMMs and restart server. 2. Replace DIMM specified by location code and restart server. 3. Replace the companion DIMM of DIMM in step 2 above and restart server. 4. Replace system board and chassis. 25C10002 (memory DIMM is not supported) 1. Make sure all DIMMs are supported; replace all unsupported DIMMs and restart server. 2. Make sure all DIMMs are installed in pairs; install DIMMs properly and restart server. 3. Replace DIMMs one at a time, restarting the server each time, until the failing DIMM is isolated. 4. Replace system board and chassis. Chapter 10. Symptom-to-FRU index 107

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Error
code
FRU/action
25C00000
(no
DIMMs
detected)
1.
Reseat
DIMMs
and
restart
server.
2.
Go
to
“Checkout
procedure”
on
page
38.
3.
System
board
and
chassis.
25C0xxyy
(DIMM
failure
where:
v
xx
of–
01=DIMM4
missing;
02=DIMM3
unsupported
and
DIMM4
missing;
04=DIMM3
failed
and
DIMM4
missing;
10=DIMM3
missing;
12=DIMM3
unsupported;
14=DIMM3
failed;
20=DIMM3
missing
and
DIMM4
unsupported;
21=DIMM4
unsupported;
22=DIMM3
and
DIMM4
unsupported;
24=DIMM3
failed
and
DIMM4
unsupported;
40=DIMM3
missing
and
DIMM4
failed;
41=DIMM4
failed;
42=DIMM3
unsupported
and
DIMM4
failed;
44=DIMM3
and
DIMM4
failed;
88=DIMM3
and
DIMM4
mismatch
v
yy
of–
01=DIMM2
missing;
02=DIMM1
unsupported
and
DIMM2
missing;
04=DIMM1
failed
and
DIMM2
missing;
10=DIMM1
missing;
12=DIMM1
unsupported;
14=DIMM1
failed;
20=DIMM1
missing
and
DIMM2
unsupported;
21=DIMM2
unsupported;
22=DIMM1
and
DIMM2
unsupported;
24=DIMM1
failed
and
DIMM2
unsupported;
40=DIMM1
missing
and
DIMM2
failed;
41=DIMM2
failed;
42=DIMM1
unsupported
and
DIMM2
failed;
44=DIMM1
and
DIMM2
failed;
88=DIMM1
and
DIMM2
mismatch)
1.
Verify
that
all
DIMMs
are
supported
(see
“Installing
memory
modules”
on
page
77),
replacing
unsupported
DIMMs
and
restarting.
2.
Verify
that
all
DIMMs
are
correctly
seated.
3.
Replace
one
DIMM
at
a
time
and
restart
server
each
time
to
isolate
failing
DIMM.
4.
System
board
and
chassis.
25C10001
(memory
DIMM
error)
1.
Make
sure
all
DIMMs
are
properly
seated;
reseat
DIMMs
and
restart
server.
2.
Replace
DIMM
specified
by
location
code
and
restart
server.
3.
Replace
the
companion
DIMM
of
DIMM
in
step
2
above
and
restart
server.
4.
Replace
system
board
and
chassis.
25C10002
(memory
DIMM
is
not
supported)
1.
Make
sure
all
DIMMs
are
supported;
replace
all
unsupported
DIMMs
and
restart
server.
2.
Make
sure
all
DIMMs
are
installed
in
pairs;
install
DIMMs
properly
and
restart
server.
3.
Replace
DIMMs
one
at
a
time,
restarting
the
server
each
time,
until
the
failing
DIMM
is
isolated.
4.
Replace
system
board
and
chassis.
Chapter
10.
Symptom-to-FRU
index
107