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IBM JS20 Hardware Maintenance Manual - Page 14

BladeCenter, Documentation, Hardware, software, requirements, Using, Browser

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configuring the Nortel Networks Layer 2-7 GbE Switch Module for IBM Eserver BladeCenter and a description of the switch-module features. v IBM BladeCenter 2-Port Fibre Channel Switch Module Installation Guide: This document contains instructions for setting up, installing, and configuring the IBM BladeCenter 2-Port Fibre Channel Switch Module, and a description of Eserver the switch module features. v Technical Update for IBM BladeCenter Fiber Channel Switch Module version 1.00: This document contains updated information about the IBM Eserver BladeCenter 2-Port Fibre Channel Switch Module. v IBM BladeCenter and BladeCenter T Serial Over LAN Setup Guide: Eserver This document contains instructions for establishing a Serial Over LAN (SOL) connection, enabling the SOL feature, and configuring the blade server so that you can run SOL sessions and use the BladeCenter management-module command-line interface. This document also contains instructions for updating and configuring BladeCenter components for SOL operation using the management-module Web-based management and configuration program. v IBM BladeCenter Power Module Upgrade Guidelines Technical Update: Eserver This document contains information that helps you determine the power requirements for the blade server. Additional documentation might be included on the IBM BladeCenter Documentation CD. The IBM BladeCenter Documentation CD The IBM BladeCenter JS20 blade server Documentation CD contains documentation for the blade server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly. Hardware and software requirements The IBM Documentation CD requires the following minimum hardware and software: v Microsoft® Windows NT® 4.0 (with Service Pack 3 or later), Windows® 2000, or Red Hat® Linux® v 100 MHz microprocessor v 32 MB of RAM v Adobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating systems Note: Acrobat Reader software is included on the CD, and you can install it when you run the Documentation Browser. Using the Documentation Browser Use the Documentation Browser to browse the contents of the CD, read brief descriptions of the documents, and view documents using Adobe Acrobat Reader or xpdf. The Documentation Browser automatically detects the regional settings in use in the system and displays the documents in the language for that region (if available). If a document is not available in the language for that region, the English version is displayed. Use one of the following procedures to start the Documentation Browser: v If Autostart is enabled, insert the CD into the CD drive. The Documentation Browser starts automatically. 4 BladeCenter JS20 Type 8842: Hardware Maintenance Manual and Troubleshooting Guide

Section	Page
About this manual	5
Important safety information	5
Online support	5
Contents	7
Chapter 1. Introduction	11
Related documentation	13
The IBM BladeCenter Documentation CD	14
Hardware and software requirements	14
Using the Documentation Browser	14
Notices and statements used in this document	15
Features and specifications	16
BladeCenter JS20 specifications for non-NEBS/ETSI environments	16
BladeCenter JS20 specifications for NEBS/ETSI environments	17
Preinstallation checklist	19
Checking the status of the media tray	20
Chapter 2. Blade server power, controls, and indicators	23
Turning on the blade server	23
Turning off the blade server	24
Blade server controls and LEDs	24
Chapter 3. Configuration	27
Using the command-line interface	28
Configuring the Gigabit Ethernet controller	28
Blade server Ethernet controller enumeration	29
Chapter 4. Problem determination procedures for AIX and Linux	31
Problem determination	31
Obtaining an SRN/SRC or error code	32
Chapter 5. AIX online, standalone and verification procedures	35
Performing AIX online concurrent mode diagnostics for problem determination	35
Running the standalone diagnostics from CD-ROM	35
Performing AIX online concurrent mode diagnostics for previous diagnostic results: service aids	38
Performing AIX online concurrent mode diagnostics for system verification	39
Verifying the replacement part using AIX diagnostics	40
Chapter 6. Running a Serial Over LAN session	43
Selecting the command target	44
Starting the command-line interface	44
Establishing a Telnet connection	45
Establishing a Secure Shell (SSH) connection	45
Starting an SOL session	45
Ending an SOL session	46
Chapter 7. Diagnostics	47
General checkout	47
Checkout procedure	48
Diagnostic tools overview	49
POST	50
Checkpoints	50
Accessing the Linux system error log	50
Service aids and the Linux system error log	50
FRU/CRU isolation	56
Error symptom charts	56
Light path diagnostics	56
Memory errors	57
Recovering the system firmware code	58
Recovery of system firmware code using service aids	58
Starting the TEMP image	58
Recovering the TEMP image from the PERM image	59
Updating the blade server firmware	60
Determination of current server firmware levels	61
Updating the blade server service processor	61
Update and manage system flash using Linux service aids	61
Updating the system flash using Linux	61
Verifying the system firmware levels using Linux	62
Update and manage system flash using AIX diagnostics	62
Updating the system flash using AIX	62
Committing the temporary firmware image using AIX	63
Verifying the system firmware levels using AIX	63
Recovering the system firmware code	64
Recovery of system firmware code using service aids	65
Starting the backup image	65
Recovering the primary image	66
Chapter 8. General AIX and xSeries standalone diagnostic information	69
Information for general diagnostic systems running the AIX operating system	69
AIX operating system message files	69
CE login	69
Missing resources	70
Automatic diagnostic tests	70
Configuration program	70
Diagnostic programs	71
Error log analysis	71
Introducing tasks and service aids	72
Task and service aid functions	72
AIX automatic error log analysis (diagela)	72
Error log analysis	73
Log repair action	73
Tasks (service aids)	73
Download microcode	74
Update and manage system flash	75
Using the standalone CD-ROM and online current diagnostics	77
Standalone and online diagnostics operating considerations	77
Running online diagnostics	77
Running the online diagnostics in concurrent mode	78
Running standalone diagnostics from a management (NIM) server	78
NIM server configuration	79
Client configuration and booting eServer standalone diagnostics from the NIM server	79
Chapter 9. Installing options	81
Installation guidelines	81
System reliability guidelines	81
Handling static-sensitive devices	81
Removing the blade server from the BladeCenter unit	83
Opening the blade server cover	84
Removing the blade server bezel assembly	85
Installing IDE hard disk drives	85
Installing memory modules	87
Installing an I/O expansion card	89
Ethernet controller, switch module, and cabling requirements	92
Replacing the battery	93
System board	96
System board component locations	96
System-board LED locations	97
Replacing the system board	97
Completing the installation	100
Installing the blade-server bezel assembly	100
Closing the blade server cover	102
Input/output connectors and devices	102
Chapter 10. Symptom-to-FRU index	103
Firmware checkpoint (progress) codes	104
Firmware error codes	112
Service request numbers	118
Linux service aid \	119
Using the SRN list	119
Service request number	119
Source of SRN	119
Failing Function Codes	119
Description and action	120
Using the SRN list	120
SRN tables	120
AIX SRNs 101-711 through 2D02	120
SRNs A00-(x)xxx through A1D-(x)xxx	131
Failing Function Codes (FFCs)	151
FFC table	152
Light path diagnostics LEDs	155
Error symptoms	155
CD drive problems	156
Diskette drive problems	157
General problems	157
Hard disk drive problems	157
Memory problems	158
Microprocessor problems	158
Monitor problems	158
Mouse problems	159
Network connection problems	160
Option problems	160
Power problems	161
Service processor problems	161
Software problems	162
Startup problems	162
Service processor error codes	162
Boot problem resolution	163
Physical location codes	164
Undetermined problems	166
Problem determination tips	168
Chapter 11. Parts listing, Type 8842	169
Appendix A. Getting help and technical assistance	171
Before you call	171
Using the documentation	171
Getting help and information from the World Wide Web	172
Software service and support	172
Hardware service and support	172
Appendix B. Safety information	173
General safety	173
Electrical safety	174
Safety inspection guide	175
Grounding requirements	176
Safety notices (multi-lingual translations)	176
Notices	207
Edition notice	207
Trademarks	208
Important notes	208
Product recycling and disposal	209
Battery return program	209
Electronic emission notices	210
Federal Communications Commission (FCC) statement	210
Industry Canada Class A emission compliance statement	210
Australia and New Zealand Class A statement	210
United Kingdom telecommunications safety requirement	210
European Union EMC Directive conformance statement	211
Taiwanese Class A warning statement	211
Chinese Class A warning statement	211
Japanese Voluntary Control Council for Interference (VCCI) statement	211

Match case Limit results 1 per page

configuring

the

Nortel

Networks

Layer

2-7

GbE

Switch

Module

for

IBM

Eserver

BladeCenter

and

description

the

switch-module

features.

IBM

BladeCenter

2-Port

Fibre

Channel

Switch

Module

Installation

Guide:

This

document

contains

instructions

for

setting

up,

installing,

and

configuring

the

IBM

Eserver

BladeCenter

2-Port

Fibre

Channel

Switch

Module,

and

description

the

switch

module

features.

Technical

Update

for

IBM

BladeCenter

Fiber

Channel

Switch

Module

version

1.00:

This

document

contains

updated

information

about

the

IBM

Eserver

BladeCenter

2-Port

Fibre

Channel

Switch

Module.

IBM

Eserver

BladeCenter

and

BladeCenter

Serial

Over

LAN

Setup

Guide

This

document

contains

instructions

for

establishing

Serial

Over

LAN

(SOL)

connection,

enabling

the

SOL

feature,

and

configuring

the

blade

server

that

you

can

run

SOL

sessions

and

use

the

BladeCenter

management-module

command-line

interface.

This

document

also

contains

instructions

for

updating

and

configuring

BladeCenter

components

for

SOL

operation

using

the

management-module

Web-based

management

and

configuration

program.

IBM

Eserver

BladeCenter

Power

Module

Upgrade

Guidelines

Technical

Update:

This

document

contains

information

that

helps

you

determine

the

power

requirements

for

the

blade

server.

Additional

documentation

might

included

the

IBM

BladeCenter

Documentation

CD.

The

IBM

BladeCenter

Documentation

The

IBM

BladeCenter

JS20

blade

server

Documentation

contains

documentation

for

the

blade

server

Portable

Document

Format

(PDF)

and

includes

the

IBM

Documentation

Browser

help

you

find

information

quickly.

Hardware

and

software

requirements

The

IBM

Documentation

requires

the

following

minimum

hardware

and

software:

Microsoft

Windows

4.0

(with

Service

Pack

later),

Windows

2000,

Red

Hat

Linux

100

MHz

microprocessor

RAM

Adobe

Acrobat

Reader

3.0

(or

later)

xpdf,

which

comes

with

Linux

operating

systems

Note:

Acrobat

Reader

software

included

the

CD,

and

you

can

install

when

you

run

the

Documentation

Browser.

Using

the

Documentation

Browser

Use

the

Documentation

Browser

browse

the

contents

the

CD,

read

brief

descriptions

the

documents,

and

view

documents

using

Adobe

Acrobat

Reader

xpdf.

The

Documentation

Browser

automatically

detects

the

regional

settings

use

the

system

and

displays

the

documents

the

language

for

that

region

(if

available).

document

not

available

the

language

for

that

region,

the

English

version

displayed.

Use

one

the

following

procedures

start

the

Documentation

Browser:

Autostart

enabled,

insert

the

into

the

drive.

The

Documentation

Browser

starts

automatically.

BladeCenter

JS20

Type

8842:

Hardware

Maintenance

Manual

and

Troubleshooting

Guide