IBM JS20 Hardware Maintenance Manual - Page 121

Service request number 101-xxxx 103-151 109-200 110-101 110-921 to 110-926 110-935 110-xxxx 111-107 111-108 111-121 111-78C 111-999 650-xxx 651-xxx 651-140 651-150 SRN source A D B C D D D B B B B D D G D D Failing Function Code xxxx 151 812 xxx 812 xxxx 221 227 210 650 221 166 2E0 Description and action The system hung while configuring a resource. The last three or four digits after the dash (-) identify the failing function code for the resource being configured. Go to undetermined problem procedure. The time-of-day battery failed. Action: go to battery replacement procedure The system crashed while being run by the customer. Action: Use general checkout procedure, problem determination procedure and get a new SRN. The diagnostics did not detect an installed resource. Action: If this SRN appeared when running concurrent diagnostics, then run concurrent diagnostics using the diag -a command. The system halted while diagnostics were executing. Note: xxx corresponds to the last three digits of the SRN. Action: Go to general checkout or problem resolution. The system halted while diagnostics were executing. Action: Use the problem determination procedure. The system halted while diagnostics were executing. Notes: 1. xxxx corresponds to the last three or four digits of the SRN following the dash (-). If your 110 SRN is not listed, substitute the last three or four digits of the SRN for xxxx, then proceed to the FFC table using the substituted digits as your FFC. Action: Run standalone diagnostics, problem determination procedure for AIX and Linux. If you still get the same SRN, refer to "Failing Function Codes (FFCs)" on page 141 to find the FFC that matches the last three digits of the SRN. 2. xxx corresponds to the last three or four digits of the SRN. A machine check occurred. Action: Use the Chapter 4, "Problem determination procedures for AIX and Linux," on page 21. An encoded SRN was displayed. Action: Use the Chapter 4, "Problem determination procedures for AIX and Linux," on page 21. There is a display problem. Action: Use the Chapter 4, "Problem determination procedures for AIX and Linux," on page 21. PCI adapter I/O bus problem. Action: Use the Chapter 4, "Problem determination procedures for AIX and Linux," on page 21. Perform "Undetermined problems" on page 156. System does not perform a soft reset. Action: Use the Chapter 4, "Problem determination procedures for AIX and Linux," on page 21. Disk drive configuration failed. The CEC reported a non-critical error. Action: Schedule deferred maintenance. Refer to the problem determination procedure for this system, with the 8-digit error and location codes, for the necessary repair action. If the 8-digit error and location codes were NOT reported, then run AIX diagnostics in problem determination procedure and record and report the 8-digit error and location codes for this SRN. Display Character test failed. Note: Diagnostic will provide this SRN but there is on action to be taken. Do not perform op panel test from diagnostics. Sensor indicates a fan has failed. Action: UseChapter 4, "Problem determination procedures for AIX and Linux," on page 21. Chapter 10. Symptom-to-FRU index 111