IBM JS20 Hardware Maintenance Manual - Page 138

IBM JS20 - BladeCenter - 8842 Manual

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Service request number A0D-06x A0D-07x A0D-08x A0D-09x A0D-18x A0D-19x A0D-21x A0D-23x SRN source Description G Service Processor reports unknown communication error. G Internal service processor firmware error or incorrect version. G Other internal Service Processor hardware error. G Service Processor error accessing Vital Product Data EEPROM. G Service Processor detected NVRAM error. G Service Processor error accessing Real Time Clock/Time-of-Day Clock. G Service Processor detect error with Time-of-Day Clock backup battery. G Loss of heart beat from Service Processor. FRU/action 1. Check the BladeCenter management module event log; if an error was recorded by the system or if a checkpoint code is displayed on the console, see Chapter 10, "Symptom-to-FRU index," on page 93. 2. If no entry is found, replace the system board. 1. Check the BladeCenter management module event log; if an error was recorded by the system or if a checkpoint code is displayed on the console, see Chapter 10, "Symptom-to-FRU index," on page 93. 2. If no entry is found, replace the system board. 1. Check the BladeCenter management module event log; if an error was recorded by the system or if a checkpoint code is displayed on the console, see Chapter 10, "Symptom-to-FRU index," on page 93. 2. If no entry is found, replace the system board. 1. Check the BladeCenter management module event log; if an error was recorded by the system or if a checkpoint code is displayed on the console, see Chapter 10, "Symptom-to-FRU index," on page 93. 2. If no entry is found, replace the system board. 1. Check the BladeCenter management module event log; if an error was recorded by the system or if a checkpoint code is displayed on the console, see Chapter 10, "Symptom-to-FRU index," on page 93. 2. If no entry is found, replace the system board. 1. Check the BladeCenter management module event log; if an error was recorded by the system or if a checkpoint code is displayed on the console, see Chapter 10, "Symptom-to-FRU index," on page 93. 2. If no entry is found, replace the system board. 1. Check the BladeCenter management module event log; if an error was recorded by the system or if a checkpoint code is displayed on the console, see Chapter 10, "Symptom-to-FRU index," on page 93. 2. If no entry is found, replace the system board. 1. Check the BladeCenter management module event log; if an error was recorded by the system or if a checkpoint code is displayed on the console, see Chapter 10, "Symptom-to-FRU index," on page 93. 2. If no entry is found, replace the system board. 128 BladeCenter JS20 Type 8842: Hardware Maintenance Manual and Troubleshooting Guide

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Service
request
number
SRN
source
Description
FRU/action
A0D-06x
G
Service
Processor
reports
unknown
communication
error.
1.
Check
the
BladeCenter
management
module
event
log;
if
an
error
was
recorded
by
the
system
or
if
a
checkpoint
code
is
displayed
on
the
console,
see
Chapter
10,
“Symptom-to-FRU
index,”
on
page
93.
2.
If
no
entry
is
found,
replace
the
system
board.
A0D-07x
G
Internal
service
processor
firmware
error
or
incorrect
version.
1.
Check
the
BladeCenter
management
module
event
log;
if
an
error
was
recorded
by
the
system
or
if
a
checkpoint
code
is
displayed
on
the
console,
see
Chapter
10,
“Symptom-to-FRU
index,”
on
page
93.
2.
If
no
entry
is
found,
replace
the
system
board.
A0D-08x
G
Other
internal
Service
Processor
hardware
error.
1.
Check
the
BladeCenter
management
module
event
log;
if
an
error
was
recorded
by
the
system
or
if
a
checkpoint
code
is
displayed
on
the
console,
see
Chapter
10,
“Symptom-to-FRU
index,”
on
page
93.
2.
If
no
entry
is
found,
replace
the
system
board.
A0D-09x
G
Service
Processor
error
accessing
Vital
Product
Data
EEPROM.
1.
Check
the
BladeCenter
management
module
event
log;
if
an
error
was
recorded
by
the
system
or
if
a
checkpoint
code
is
displayed
on
the
console,
see
Chapter
10,
“Symptom-to-FRU
index,”
on
page
93.
2.
If
no
entry
is
found,
replace
the
system
board.
A0D-18x
G
Service
Processor
detected
NVRAM
error.
1.
Check
the
BladeCenter
management
module
event
log;
if
an
error
was
recorded
by
the
system
or
if
a
checkpoint
code
is
displayed
on
the
console,
see
Chapter
10,
“Symptom-to-FRU
index,”
on
page
93.
2.
If
no
entry
is
found,
replace
the
system
board.
A0D-19x
G
Service
Processor
error
accessing
Real
Time
Clock/Time-of-Day
Clock.
1.
Check
the
BladeCenter
management
module
event
log;
if
an
error
was
recorded
by
the
system
or
if
a
checkpoint
code
is
displayed
on
the
console,
see
Chapter
10,
“Symptom-to-FRU
index,”
on
page
93.
2.
If
no
entry
is
found,
replace
the
system
board.
A0D-21x
G
Service
Processor
detect
error
with
Time-of-Day
Clock
backup
battery.
1.
Check
the
BladeCenter
management
module
event
log;
if
an
error
was
recorded
by
the
system
or
if
a
checkpoint
code
is
displayed
on
the
console,
see
Chapter
10,
“Symptom-to-FRU
index,”
on
page
93.
2.
If
no
entry
is
found,
replace
the
system
board.
A0D-23x
G
Loss
of
heart
beat
from
Service
Processor.
1.
Check
the
BladeCenter
management
module
event
log;
if
an
error
was
recorded
by
the
system
or
if
a
checkpoint
code
is
displayed
on
the
console,
see
Chapter
10,
“Symptom-to-FRU
index,”
on
page
93.
2.
If
no
entry
is
found,
replace
the
system
board.
128
BladeCenter
JS20
Type
8842:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide