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Konica Minolta C83hc High Chroma IC-307 User Guide - Page 200

Handling alerts and frozen jobs, Job Information

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190 Chapter 15-Troubleshooting Date & Time Stage Message Job Information The date and time on which the message was emitted (the time stamp). The stage in the workflow-for example, System or Process. The message text. Handling alerts and frozen jobs If your job has failed or is frozen, you can view an alert message about the failed or frozen job. 1. In the workspace, do one of the following: ○ In the Print Queue, click the frozen icon that appears next to the frozen job. ○ In the Storage area click the failed icon that appears next to the frozen job. ○ Select the job with the failed or frozen icon and then click the Alert button on the toolbar. If you clicked the frozen or failed icon, the following message appears. If you clicked the Alert button, the Alerts window appears.

Section	Page
Contents	5
Getting started	11
Printing this guide	11
System overview	12
Hardware and software components	12
Supported formats	12
Professional Power Kit	13
Process Power Kit	13
Imposition Power Kit	14
Installing the Imposition Power Kit	14
Transaction Power Kit	14
Overview of the workspace	14
Turning on the IC-307 print controller	17
Turning off the IC-307 print controller	18
Setting up your computer for printing	19
Setting up your computer overview	19
Setting up printing on a Windows computer	21
Adding a network printer to Windows Server 2008/2003/XP	21
Adding a network printer to Windows 7/Vista	22
Loading the Print Driver software for the first time	22
Shortcut for adding a printer	23
Deactivating the Print Driver software	23
Removing the Print Driver software	23
Downloading fonts	24
Setting up printing in Mac OS X	24
Installing the Print Driver software in Mac OS X (10.4, 10.5, and 10.6)	24
Defining a printer with the Print Driver software in Mac OS X(10.4, 10.5, and 10.6)	25
Removing the Print Driver software in Mac OS X (10.4, 10.5, and 10.6)	26
Calibration	27
Calibration overview	27
Performing off-the-glass calibration from the Creo Color Server	28
Creating a calibration table using the X-Rite i1 spectrophotometer	30
Troubleshooting calibration	31
Printing a file in Windows and Mac OS	33
Printing a file to the IC-307 print controller	33
Using a hot folder to print	33
Password protect jobs	34
Printing from the color server	37
File processing	37
Importing and printing a job	38
Resubmitting a job	38
Resubmitting several jobs via a virtual printer	39
Printing copies of a job	39
Editing a job	39
Previewing an RTP file	40
Moving a page in a job	40
Deleting a page from a job	40
Merging pages into a job	40
Rotating pages 180°	41
Replacing pages	42
Finding the CMYK values of a specific area	42
Verifying the content of the job	42
Performing a preflight check	44
Viewing and printing a preflight report	44
Preflight report window	45
Proofing the job using color sets	46
Printing and reviewing color sets	47
Assigning a color set to your job	48
Running a rush job	49
Submitting a rush job	49
Managing jobs	51
Archival and retrieval of jobs	51
Archiving a job	51
Retrieving a job	52
Forwarding a job to another IC-307 print controller	52
Duplicating jobs	53
Accounting Viewer	53
Customization in the Accounting Viewer	54
Show, hide, and move columns in the Accounting Viewer table	55
Creating a customized view in the Accounting Viewer	55
Record deletion from the Accounting Viewer table	55
Deleting records from the Accounting Viewer table	56
Job report	56
Exporting files	57
Exporting a PostScript file	57
PDF2Go jobs	57
Exporting an RTP file	58
Managing color	59
Color management on the IC-307 print controller	59
Profiles	59
Creating a destination profile using an external device	60
Measuring a color chart and creating a profile	60
Creating a profile from existing color chart measurements	61
Troubleshooting profiling	62
Managing profiles	63
Importing a destination profile	63
Importing a source profile	64
Importing a device link profile	64
Mapping media using the Media and Color Manager tool	65
Managing calibration tables	66
Calibrations window	66
Calibration table list	66
Calibration table Info Data tab	67
Calibration table Info Graph tab	68
Adding an entry to a calibration table	68
Spot Color Editor overview	69
Adding a spot color	71
Editing a spot color	72
Deleting a spot color	72
Test–printing spot colors	73
Measuring a spot color with the X-Rite i1 spectrophotometer	73
Spot color variations overview	74
Selecting a spot color variation	75
Printing a spot color variation	76
Protecting specific spot colors	77
Protecting an RGB color as a spot color	78
Protecting a gray color as a spot color	79
Protecting a CMYK color as a spot color	81
Color adjustment with the Gradation Tool	81
Creating and editing a gradation table	82
Correcting an image using Photo Touch-up	84
Printing color jobs as black and white	84
Printing a job in grayscale mode	84
Printing a job that contains grayscale RGB elements using black toner	85
Preserving black color in a job containing grayscale CMYK elements	85
Production workflows	87
Printing using imposition	87
Imposition overview	87
Imposition methods	87
Previewing an imposition layout	88
Printing a business card job	89
Printing a saddle-stitch job	92
Imposition Template Builder tool	92
Imposition Template Builder overview	92
Creating an imposition template	93
Imposition template viewer window	94
Simulating a job with your template	95
Editing an imposition template	95
Rotating a page 180°	95
Rotating both the front and back sides of a page 180°	96
Changing the position of a specific page on the press sheet	96
Printing with exceptions	97
Adding exceptions to your job	97
Deleting exceptions from your job	99
Dynamic page exceptions and setpagedevice commands	99
Printing dynamic page exceptions	99
Printing tabs using the Creo Color Server Tabs plug-in for Acrobat	100
Tabs plug-in overview	100
Tabs plug-in window	101
Creating and printing tabs	105
Managing tabs	108
Changing the location of a tab	108
Replacing a page with a tab	108
Inserting a tab before or after a specific page	109
Removing a page or tab from the file	109
Saving the tab settings	109
Deleting saved tab settings	110
Working with near-line finishers	110
Near-line finisher overview	110
Generating a corner mark, barcode, and end mark	111
Scanning documents	113
Remote Scan Application	113
Installing the Remote Scan Application in Windows	113
Installing the Remote Scan Application in the Mac OS	114
Creating a scan box	115
Scanning a document on the 80 PPM press and 70/60 PPM press	118
Saving scanned jobs to your computer	118
Variable data printing jobs	121
Variable data printing jobs	121
VDP document formats	121
Variable Print Specification	122
PPML	122
Managing VDP elements	123
Caching global VDP elements	123
Archiving VDP elements	123
Retrieving VDP elements	124
Deleting VDP elements	125
Job parameters	127
Print tab in the job parameters window	127
Imposition tab in the job parameters window	130
Quality tab in the job parameters window	133
Color tab in the job parameters window	137
Photo touch-up tab in the job parameters window	142
Finishing tab in the job parameters window	142
Exceptions tab in the job parameters window	149
Services tab in the job parameters window	151
Setting up your color server	157
Preferences window	157
Setting up e-mail and text message accounts	161
Setting up a virtual printer	162
Virtual printers	162
Adding and editing a virtual printer	163
Restoring the settings for a default virtual printer	164
Removing a virtual printer	164
Maintaining your settings	164
Backing up the configuration	164
Restoring the configuration	166
Tools for maintaining your system	167
Working with color server tools	169
Remote Site Manager overview	169
Activating the remote tools	169
Installing the Remote Site Manager	171
Adding Creo color servers to the Remote Site Manager	171
Using the EZ Connect tool to view the printer status	172
Remote Workspace overview	172
Connecting to the Remote Workspace from your PC computer	172
Installing the Remote Workspace tool in Mac OS X (10.4, 10.5, and 10.6)	173
Connecting to the Remote Workspace in Mac OS X (10.4, 10.5, and 10.6)	173
Removing the Remote Workspace tool in Mac OS X (10.4, 10.5, and 10.6)	174
Overview of the Web Center	174
Connecting to the Web Center	174
Office Hot Folder tool	175
Installing the Office Hot Folder tool	175
Creating an Office hot folder	176
Using the Office Hot Folder tool to print	176
Easy VDP File Creator tool	177
Selecting an Easy VDP File Creator template	178
Adding records manually to your variable data job	179
Adding records from a database to your variable data job	179
Creating and printing the variable data job	180
Creo Color Server Job Ticket software	180
Creo Color Server Job Ticket overview	180
Language settings	181
Installing the Creo Color Server Job Ticket software in Windows	181
Installing the Creo Color Server Job Ticket software in Mac OS	181
Creating and managing job tickets	182
Creating a job ticket in Windows	182
Creating a job ticket in Mac OS	183
Loading job parameters from a selected server	183
Submitting a file with job ticket for printing	183
Submitting files from Prinergy Workshop via Digital Submit to the Creo color server	184
Printing from the Prinergy software	184
Adding a server	185
Removing a server	186
Renaming a server	187
Defining a new location for saved job tickets	187
Updates	187
The update feature	187
Checking for updates	188
Power Kits	189
Transaction Power Kit overview	189
Installing the Transaction Power Kit	189
Setting up your IPDS driver	190
Adding an IPDS driver	190
Modifying an IPDS driver	191
Activating the IPDS service with a new driver	192
Configuring emulation	192
Collecting IPDS traces	193
IPDS driver parameters	194
Input-tray parameters	194
Output-bin parameters	196
Miscellaneous parameters	197
Troubleshooting	199
Job History window	199
Handling alerts and frozen jobs	200
Aborting a job	201
Resume printing	201
Alerts window	201
Printing system messages	202