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Lenovo ThinkPad X1 (English) User Guide - Page 156

Power problems, A power button problem, Startup problems

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4. If the power adapter icon still does not appear on the task bar and the ac power indicator does not light up, have the ac power adapter and your computer serviced. Note: To display the power adapter (power plug) icon, click Show hidden icons in the task bar. Power problems Print these instructions now and keep it with your computer for reference later. If your computer is getting no power at all, check the following items: 1. Verify the power switch. Refer to "System-status indicators" on page 9. The power switch is illuminated whenever the computer is on. 2. Check all power connections. Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet. 3. Inspect the ac power adapter. Check for any physical damage, and make sure that the power cable is firmly attached to the adapter brick and the computer. 4. Verify the ac power source is working by attaching another device to the outlet. 5. Remove all devices and then test for system power with minimal devices attached. a. Disconnect the ac power adapter and all cables from the computer. b. Stop the battery discharge. Refer to "Before replacing CRU" on page 75. c. Close the computer display, and turn the computer over. d. Remove the memory (SO-DIMM). Refer to "Replacing the memory module" on page 81. e. Remove the PCI Express Mini Card. Refer to "Replacing the PCI Express Mini Card for wireless LAN/WiMAX connection" on page 83. f. Remove the hard disk drive and solid state drive. Refer to "Replacing the hard disk drive or solid state drive" on page 76. g. Wait for 30 seconds, and then reinstall the SO-DIMM and the ac power adapter to test the computer with minimal devices attached first. h. Reinstall each device one at a time that you have removed in the earlier steps. If your computer does not run on battery power, do the following: 1. If the battery runs out of power, attach ac power adapter to recharge the battery. 2. If the battery is charged but the computer does not run, call Lenovo Customer Service Center to have it serviced. A power button problem • Problem: The system does not respond, and you cannot turn off the computer. Solution: Turn off the computer by pressing and holding the power button for 4 seconds or more. If the system is still not reset, remove the ac power adapter. Startup problems Print these instructions now and keep them with your computer for reference later. If you receive an error message before the operating system loads, check the following item: • Follow the appropriate corrective actions for Power-on self-test listed in "Error messages" on page 127. If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 140 User Guide

Section	Page
Read this first	7
Important safety information	8
Conditions that require immediate action	9
Safety guidelines	9
Chapter 1. Product overview	17
Locating computer controls, connectors, and indicators	17
Front view	18
Right-side view	21
Left-side view	22
Bottom view	23
Rear view	24
Status indicators	25
Locating important product information	28
Machine type and model label	28
FCC ID and IC Certification number label	29
Certificate of Authenticity label	30
Features	30
Specifications	32
Operating environment	32
ThinkVantage Technologies	33
Accessing applications in Windows 7	33
Access Connections	35
Active Protection System	35
Client Security Solution	35
Fingerprint Software	35
Lenovo Solution Center	35
Lenovo ThinkVantage Tools	36
Lenovo ThinkVantage Toolbox	36
Message Center Plus	36
Password Manager	36
Power Manager	36
Product Recovery	37
Rescue and Recovery	37
System Update	37
Chapter 2. Using your computer	39
Registering your computer	39
Frequently asked questions	39
Instant Media Mode	41
Special keys and buttons	42
ThinkVantage button	42
Function key combinations	42
Volume and mute buttons	44
Windows key and other function keys	46
Using the UltraNav pointing device	46
Using the TrackPoint pointing device	47
Using the touch pad	48
Behavior of the UltraNav and an external mouse	50
Adding the UltraNav icon to the system tray	50
Power management	50
Checking battery status	51
Using the ac power adapter	51
Charging the battery	51
Maximizing battery life	52
Managing your battery power	52
Power-saving modes	52
Connecting to the network	53
Ethernet connections	53
Wireless connections	54
Using an external display	60
Changing display settings	60
Connecting an external display	60
Using dual displays	62
Using a color profile	63
Using audio features	63
Using an integrated camera	64
Using the media card reader	64
Inserting a flash media card	65
Removing a flash media card	65
Chapter 3. You and your computer	67
Accessibility and comfort	67
Ergonomic information	67
Adjusting your computer to fit you	68
Accessibility information	69
FullScreen Magnifier function	69
Traveling with your computer	70
Travel tips	70
Travel accessories	70
Chapter 4. Security	71
Attaching a mechanical lock	71
Using passwords	71
Passwords and sleep mode	72
Typing passwords	72
Power-on password	72
Hard disk passwords	73
Supervisor password	75
Hard disk security	77
Setting the security chip	77
Using a fingerprint reader	79
Notice on deleting data from your hard disk drive or solid state	82
Using and understanding firewalls	82
Protecting data against viruses	83
Chapter 5. Recovery overview	85
Creating and using recovery media	85
Creating recovery media	86
Using recovery media	86
Performing backup and recovery operations	86
Performing a backup operation	86
Performing a recovery operation	87
Using the Rescue and Recovery workspace	87
Creating and using a rescue medium	88
Creating a rescue medium	88
Using a rescue medium	88
Reinstalling preinstalled applications and device drivers	89
Solving recovery problems	90
Chapter 6. Replacing devices	91
Static electricity prevention	91
Before replacing CRU	91
Replacing the hard disk drive or solid state drive	92
Replacing the keyboard	94
Replacing the memory module	97
Replacing the PCI Express Mini Card for wireless LAN/WiMAX conne	99
Installing and replacing the PCI Express Mini Card for wireless	101
Installing and replacing the mSATA solid state drive	103
Replacing the backup battery	105
Replacing the SIM card	106
Chapter 7. Enhancing your computer	109
Finding ThinkPad options	109
ThinkPad Battery 39+ (6-cell slice battery)	109
ThinkPad Battery 39+ top view	109
ThinkPad Battery 39+ bottom view	110
Attaching a ThinkPad Battery 39+	110
Detaching a ThinkPad Battery 39+	112
Charging a ThinkPad Battery 39+	113
Chapter 8. Advanced configuration	115
Installing a new operating system	115
Before you begin	115
Installing Windows 7	116
Installing device drivers	117
Installing the driver for the 4-in-1 Media Card Reader	117
Installing the driver for USB 3.0	117
Installing ThinkPad Monitor File for Windows 2000/XP/Vista/7	117
Installing Intel Chipset Support for Windows 2000/XP/Vista/7	118
Installing other device drivers	118
ThinkPad Setup	118
Config menu	119
Date/Time menu	120
Security menu	120
Startup menu	121
Restart menu	123
ThinkPad Setup items	123
Updating your system UEFI BIOS	131
Using system management	132
System management	132
Setting management features	133
Chapter 9. Preventing problems	135
General tips for preventing problems	135
Making sure device drivers are current	136
Getting the latest drivers from the Web site	136
Getting the latest drivers using System Update	136
Taking care of your computer	137
Cleaning the cover of your computer	138
Chapter 10. Troubleshooting computer problems	141
Diagnosing problems	141
Troubleshooting	142
Computer stops responding	142
Spills on the keyboard	142
Error messages	143
Errors without messages	145
Beep errors	146
Memory problems	146
Networking	147
Keyboard and other pointing devices	149
Display and multimedia devices	149
Fingerprint reader problems	154
Battery and power	155
Drives and other storage devices	158
Software problems	158
Ports and connectors	159
Chapter 11. Getting support	161
Before you contact Lenovo	161
Registering your computer	161
Downloading system updates	161
Recording information	161
Getting help and service	162
Using diagnostic programs	162
Lenovo Support Web site	162
Calling Lenovo	163
Purchasing additional services	163
Appendix A. Regulatory information	165
Wireless related information	165
Location of the UltraConnect wireless antennas	166
Locating wireless regulatory notices	167
Export classification notice	167
Electronic emission notices	167
Federal Communications Commission Declaration of Conformity	167
Industry Canada Class B emission compliance statement	168
European Union - Compliance to the Electromagnetic Compatibility	168
German Class B compliance statement	168
Korea Class B compliance statement	169
Japanese VCCI Class B statement	169
Japan compliance statement for products which connect to the pow	169
Lenovo product service information for Taiwan	169
Additional regulatory information	169
Appendix B. WEEE and recycling statements	171
Important WEEE information	171
Japan recycling statements	171
Recycling information for Brazil	172
Battery recycling information for Taiwan	172
Battery recycling information for the United States and Canada	172
Battery recycling information for the European Union	173
Appendix C. Notices	175
Trademarks	176
Appendix D. Restriction of Hazardous Substances Directive (RoHS)	177
China RoHS	177
Turkish RoHS	177
Ukraine RoHS	177

Match case Limit results 1 per page

4. If the power adapter icon still does not appear on the task bar and the ac power indicator does not

light up, have the ac power adapter and your computer serviced.

Note:

To display the power adapter (power plug) icon, click

Show hidden icons

in the task bar.

Power problems

Print these instructions now and keep it with your computer for reference later.

If your computer is getting no power at all, check the following items:

1. Verify the power switch. Refer to “System-status indicators” on page 9. The power switch is illuminated

whenever the computer is on.

2. Check all power connections. Remove any power strips and surge protectors to connect the ac power

adapter directly to the ac power outlet.

3. Inspect the ac power adapter. Check for any physical damage, and make sure that the power cable is

ﬁrmly attached to the adapter brick and the computer.

4. Verify the ac power source is working by attaching another device to the outlet.

5. Remove all devices and then test for system power with minimal devices attached.

Disconnect the ac power adapter and all cables from the computer.

b. Stop the battery discharge. Refer to “Before replacing CRU” on page 75.

Close the computer display, and turn the computer over.

d. Remove the memory (SO-DIMM). Refer to “Replacing the memory module” on page 81.

Remove the PCI Express Mini Card. Refer to “Replacing the PCI Express Mini Card for wireless

LAN/WiMAX connection” on page 83.

Remove the hard disk drive and solid state drive. Refer to “Replacing the hard disk drive or solid

state drive” on page 76.

g. Wait for 30 seconds, and then reinstall the SO-DIMM and the ac power adapter to test the computer

with minimal devices attached ﬁrst.

Reinstall each device one at a time that you have removed in the earlier steps.

If your computer does not run on battery power, do the following:

1. If the battery runs out of power, attach ac power adapter to recharge the battery.

2. If the battery is charged but the computer does not run, call Lenovo Customer Service Center to have

it serviced.

A power button problem

•

Problem

: The system does not respond, and you cannot turn off the computer.

Solution

: Turn off the computer by pressing and holding the power button for 4 seconds or more. If the

system is still not reset, remove the ac power adapter.

Startup problems

Print these instructions now and keep them with your computer for reference later.

If you receive an error message before the operating system loads, check the following item:

•

Follow the appropriate corrective actions for Power-on self-test listed in “Error messages” on page 127.

If you receive an error message while the operating system is loading the desktop conﬁguration after the

POST is completed, check the following items:

140

User Guide