Nokia C6-00 Nokia C6-00 User Guide in US English - Page 104

Troubleshooting - app

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or incoming calls when you are abroad. To edit the settings, you need the restriction password from your service provider. Select Menu > Settings and Calling > Call restriction. When security features that restrict calls are in use (such as call barring, closed user group, and fixed dialing), calls may be possible to the official emergency number programmed into your device. Call restrictions and call forwarding cannot be active at the same time. Restrict voice calls or check the restriction status Select the desired restriction option and Activate or Check status. Call restriction affects all calls, including data calls. Restrict anonymous internet calls Select Anonymous call restriction. Troubleshooting Q: What is my password for the lock, PIN, or PUK codes? A: The default lock code is 12345. If you forget the lock code, contact your device dealer. If you forget a PIN or PUK code, or if you have not received such a code, contact your network service provider. For information about passwords, contact your access point provider, for example, a commercial internet service provider (ISP) or network service provider. Q: How do I close an application that is not responding? A: Select Options > Show open apps., and go to the application using the menu key. Press and hold the menu key to open the application, and select Options > Exit. Q: Why do images look smudgy? A: Ensure that the camera lens protection windows are clean. Q: Why do missing, discolored, or bright dots appear on the screen every time I switch on my device? A: This is a characteristic of this type of display. Some displays may contain pixels or dots that remain on or off. This is normal, not a fault. Q: Why can't my Nokia device establish a GPS connection? A: Establishing a GPS connection may take from a couple of seconds to several minutes. Establishing a GPS connection in a vehicle may take longer. If you are indoors, go outdoors to receive a better signal. If you are outdoors, move to a more open space. Ensure that your hand does not cover the GPS antenna of your device. If the weather conditions are bad, the signal strength may be affected. Some vehicles have tinted (athermic) windows, which may block the satellite signals. Q: Why can't I find my friend's device while using Bluetooth connectivity? A: Check that both devices are compatible, have activated Bluetooth connectivity, and are not in hidden mode. Check also that the distance between the two devices is not over 10 meters (33 feet) and that there are no walls or other obstructions between the devices. 104 © 2010 Nokia. All rights reserved.

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or incoming calls when you are abroad. To
edit the settings, you need the restriction
password from your service provider.
Select
Menu
>
Settings
and
Calling
>
Call restriction
.
When security features that restrict calls
are in use (such as call barring, closed user
group, and fixed dialing), calls may be
possible to the official emergency number
programmed into your device. Call
restrictions and call forwarding cannot be
active at the same time.
Restrict voice calls or check the
restriction status
Select the desired restriction option and
Activate
or
Check status
. Call restriction
affects all calls, including data calls.
Restrict anonymous internet calls
Select
Anonymous call restriction
.
Troubleshooting
Q: What is my password for the lock,
PIN, or PUK codes?
A: The default lock code is 12345. If you
forget the lock code, contact your device
dealer. If you forget a PIN or PUK code, or
if you have not received such a code,
contact your network service provider.
For information about passwords, contact
your access point provider, for example, a
commercial internet service provider (ISP)
or network service provider.
Q: How do I close an application that is
not responding?
A: Select
Options
>
Show open apps.
,
and go to the application using the menu
key. Press and hold the menu key to open
the application, and select
Options
>
Exit
.
Q: Why do images look smudgy?
A: Ensure that the camera lens protection
windows are clean.
Q: Why do missing, discolored, or
bright dots appear on the screen every
time I switch on my device?
A: This is a characteristic of this type of
display. Some displays may contain pixels
or dots that remain on or off. This is
normal, not a fault.
Q: Why can't my Nokia device establish
a GPS connection?
A: Establishing a GPS connection may take
from a couple of seconds to several
minutes. Establishing a GPS connection in
a vehicle may take longer. If you are
indoors, go outdoors to receive a better
signal. If you are outdoors, move to a
more open space. Ensure that your hand
does not cover the GPS antenna of your
device. If the weather conditions are bad,
the signal strength may be affected. Some
vehicles have tinted (athermic) windows,
which may block the satellite signals.
Q: Why can’t I find my friend’s device
while using Bluetooth connectivity?
A: Check that both devices are compatible,
have activated Bluetooth connectivity,
and are not in hidden mode. Check also
that the distance between the two devices
is not over 10 meters (33 feet) and that
there are no walls or other obstructions
between the devices.
© 2010 Nokia. All rights reserved.
104