Sharp BP-70C36 Color Advanced and Essentials BP Series Operating Manual - Page 1010

TROUBLESHOOTING►GENERAL PROBLEMS PRINTING PROBLEMS Have functions been disabled by the administrator? Some functions may have been disabled in the setting mode. When user authentication is enabled, the functions that you can use may be restricted in your user settings. Check with your administrator. CHECK LIST ? Problem PRINTING DOES NOT TAKE PLACE I DON'T KNOW WHICH PRINTER DRIVER TO INSTALL I DON'T KNOW HOW TO CANCEL PRINTING COLOR PRINTING DOES NOT TAKE PLACE I DON'T KNOW HOW TO SWITCH BETWEEN COLOR AND BLACK & WHITE PRINTING I DON'T KNOW HOW TO PRINT ON SPECIAL MEDIA (ENVELOPES, ETC.) 2-SIDED PRINTING DOES NOT TAKE PLACE DIRECT PRINTING OF A FILE IN A SHARED FOLDER ON A COMPUTER IS NOT POSSIBLE A TRAY, FINISHER, OR OTHER PERIPHERAL DEVICE INSTALLED ON THE MACHINE CANNOT BE USED THE IMAGE IS GRAINY THE IMAGE IS TOO LIGHT OR TOO DARK COLORS ARE OFF Check Is your PC connected correctly to the machine? Is the machine connected to the same network (LAN, etc.) as your PC? Have you changed your network environment by replacing a computer or adding a new router? Is the IP address selected correctly? (Windows) Are you using a printer port created using Standard TCP/IP Port? (Windows) Is your computer in an unstable state? Is the machine specified correctly in the application that you are using for printing? Are the network connection devices operating normally? Is the I/O timeout setting too short? Was a Notice Page printed? Have functions been disabled by the administrator? Did you save settings in the Condition Settings that cannot be used with your current option configuration? Check the features of each printer driver before installing. Follow the steps below to cancel printing Is the color mode set to "Color"? Have functions been disabled by the administrator? The color mode setting is configured in the printer driver. For envelopes*, use tray 1 or the bypass tray, and for special papers such as embossed paper, use the bypass tray. Does the paper type setting of the selected tray specify a type of paper that cannot be used for 2-sided printing? Are you using a special size or type of paper? Have functions been disabled by the administrator? Is [IPsec Settings] enabled on the machine? Have the peripheral devices that are installed on the machine been configured with the printer driver? Are the printer driver settings appropriate for the print job? Is the overall print density too light? Does the image (particularly a photo) need correction? (Windows) Did you perform "Registration Adjustment"? Page 10-28 10-28 10-28 10-28 10-28 10-29 10-29 10-29 10-29 10-29 10-29 10-29 10-30 10-30 10-31 10-31 10-31 10-31 10-32 10-32 10-31 10-32 10-33 10-33 10-33 10-33 10-34 10-27