Sharp BP-70C36 Color Advanced and Essentials BP Series Operating Manual - Page 986

Troubleshooting, General Problems

Page 986 highlights

TROUBLESHOOTING►GENERAL PROBLEMS ? Problem THE ORIGINAL MISFEEDS (AUTOMATIC DOCUMENT FEEDER) MULTIPLE ORIGINALS ARE FED AT THE SAME TIME AND CANNOT BE LOADED CORRECTLY (AUTOMATIC DOCUMENT FEEDER) THE EJECTED ORIGNALS ARE NOT ALIGNED NEATLY (AUTOMATIC DOCUMENT FEEDER) THE PAPER MISFEEDS PAPER DOES NOT FEED FROM THE PAPER TRAY I DON'T KNOW HOW TO CHANGE THE PAPER SIZE THE OUTPUT IS NOTICEABLY CURLED AND UNEVEN THE IMAGE IS SKEWED ON THE PAPER LINES APPEAR IN THE IMAGE Check Is too much paper loaded into the document feeder tray? Is the original a long original? Is the original on thin paper? Is the original on heavy paper? (BP-70C31/BP-70C36/BP-70C45/BP-70C55/BP-70C65) Is the feed roller dirty? Are your originals warped or folded? Are you using a pasted originals? Is the original set correctly? Depending on the condition of the original, the type of paper, the temperature at the time of use, and the humidity environment, the ejected originals may not be aligned neatly. Is a torn piece of paper remaining in the machine? Is too much paper loaded in the tray? Are multiple sheets feeding at once? Are you using paper that is not within the specifications? Are the bypass tray guides adjusted to the width of the paper? Is the bypass tray extension guide pulled out? Is the bypass feed roller dirty? Is A5/A6 (5-1/2" x 8-1/2") size paper loaded? Is the paper size specified? Did you add paper to the tray? Are you using punched paper? Are you using label sheets that cannot be used? Remove the paper, turn it over, and reload it. Using a different paper type may solve the problem. Did you load an envelope? Is the paper loaded correctly into the paper tray? Has the tray been prohibited in some modes (copy, print, fax, image send, document filing)? Set the paper size used in each tray in the tray settings. Remove the paper, turn it over, and reload it. Using a different paper type may solve the problem. Is too much paper loaded into the bypass tray? Are the bypass tray guides adjusted to the width of the paper? Are the original guides adjusted to the width of the paper? Is the control plate auxiliary block attached to the tray? (When using SRA3) Are you scanning originals of mixed width? (BP-50C26/BP-50C31/BP-50C36/ BP-50C45/BP-50C55/BP-50C65) The original is scanned skewed. Are the scanning areas of the document glass or automatic document feeder dirty? Is the bypass feed roller dirty? Did you clean the laser unit? Did you execute Dark Streak Reduction of system setting? Page 10-9 10-9 10-9 10-9 10-9 10-9 10-10 10-10 10-10 10-10 10-10 10-10 10-10 10-10 10-10 10-10 10-10 10-11 10-11 10-11 10-11 10-11 10-11 10-11 10-12 10-12 10-12 10-12 10-12 10-12 10-12 10-13 10-13 10-13 10-13 10-3

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10-3
TROUBLESHOOTING
GENERAL PROBLEMS
THE ORIGINAL MISFEEDS
(AUTOMATIC DOCUMENT FEEDER)
Is too much paper loaded into the document feeder tray?
10-9
Is the original a long original?
10-9
Is the original on thin paper?
10-9
Is the original on heavy paper?
(BP-70C31/BP-70C36/BP-70C45/BP-70C55/BP-70C65)
10-9
Is the feed roller dirty?
10-9
MULTIPLE ORIGINALS ARE FED AT
THE SAME TIME AND CANNOT BE
LOADED CORRECTLY
(AUTOMATIC DOCUMENT FEEDER)
Are your originals warped or folded? Are you using a pasted originals?
10-9
THE EJECTED ORIGNALS ARE NOT
ALIGNED NEATLY (AUTOMATIC
DOCUMENT FEEDER)
Is the original set correctly? Depending on the condition of the original,
the type of paper, the temperature at the time of use, and the humidity
environment, the ejected originals may not be aligned neatly.
10-10
THE PAPER MISFEEDS
Is a torn piece of paper remaining in the machine?
10-10
Is too much paper loaded in the tray?
10-10
Are multiple sheets feeding at once?
10-10
Are you using paper that is not within the specifications?
10-10
Are the bypass tray guides adjusted to the width of the paper?
10-10
Is the bypass tray extension guide pulled out?
10-10
Is the bypass feed roller dirty?
10-10
Is A5/A6 (5-1/2" x 8-1/2") size paper loaded?
10-10
Is the paper size specified?
10-10
Did you add paper to the tray?
10-10
Are you using punched paper?
10-11
Are you using label sheets that cannot be used?
10-11
Remove the paper, turn it over, and reload it. Using a different paper
type may solve the problem.
10-11
Did you load an envelope?
10-11
PAPER DOES NOT FEED FROM
THE PAPER TRAY
Is the paper loaded correctly into the paper tray?
10-11
Has the tray been prohibited in some modes (copy, print, fax, image
send, document filing)?
10-11
I DON'T KNOW HOW TO CHANGE
THE PAPER SIZE
Set the paper size used in each tray in the tray settings.
10-11
THE OUTPUT IS NOTICEABLY
CURLED AND UNEVEN
Remove the paper, turn it over, and reload it. Using a different paper
type may solve the problem.
10-12
THE IMAGE IS SKEWED ON THE
PAPER
Is too much paper loaded into the bypass tray?
10-12
Are the bypass tray guides adjusted to the width of the paper?
10-12
Are the original guides adjusted to the width of the paper?
10-12
Is the control plate auxiliary block attached to the tray? (When using
SRA3)
10-12
Are you scanning originals of mixed width?
(BP-50C26/BP-50C31/BP-50C36/ BP-50C45/BP-50C55/BP-50C65)
10-12
The original is scanned skewed.
10-12
LINES APPEAR IN THE IMAGE
Are the scanning areas of the document glass or automatic document
feeder dirty?
10-13
Is the bypass feed roller dirty?
10-13
Did you clean the laser unit?
10-13
Did you execute Dark Streak Reduction of system setting?
10-13
Problem
Check
Page
?