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If Something Goes Wrong, Problems that are easy to fix

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Chapter 9 If Something Goes Wrong Some problems you may encounter when using your notebook computer are relatively easy to identify and solve. Others may require help from your dealer or the manufacturer of a software program. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. For further assistance and solutions, use Toshiba's support tool, VirtualTechTM to help diagnose and solve possible problems. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding. If you are working with a program that suddenly freezes all operations, chances are the program has stopped responding. You can exit the failed program without shutting down the Windows® Millennium Edition operating system or closing other programs. 203

Section	Page
Satellite® 2800/2805 Series User’s Guide	1
Contents	11
Introduction	21
This guide	21
Safety icons	22
Other icons used	23
Other documentation	23
Service options	24
Chapter 1 Finding Your Way Around	25
Making sure you have everything	25
Front with the display closed	26
Back	26
Right side	28
Left side	29
Front with the display open	31
Keyboard indicator panel	33
System indicator panel	34
CD/DVD control buttons	35
CD/DVD/Media Player power switch	36
Underside	37
Chapter 2 Getting Started	39
Selecting a place to work	39
Creating a computer-friendly environment	39
Keeping yourself comfortable	40
Precautions	43
Setting up your computer	45
Installing additional memory (optional)	45
Removing a memory module	50
Connecting a mouse	50
Connecting a printer	51
Connecting the AC adapter	52
Charging the battery	54
Using the computer for the first time	55
Opening the display panel	55
Turning on the power	55
Using the AccuPoint II	57
Setting up your software	58
Registering your computer	59
Setting up a printer	59
Using a PS/2 mouse with the AccuPoint II	62
Turning off the computer	63
Caring for your computer	63
Cleaning the computer	64
Moving the computer	64
Using a computer lock	64
Chapter 3 Learning the Basics	67
Computing tips	67
Using the keyboard	69
Character keys	69
Ctrl, Fn, and Alt keys	70
Function keys	70
Windows® special keys	70
Overlay keys	71
Starting a program	72
Saving your work	73
Printing your work	74
Using diskettes	75
Inserting and removing diskettes	75
Caring for diskettes	76
Backing up your files	76
Copying to a diskette	77
Playing a CD or DVD	77
Drive components and control buttons	78
CD/DVD control buttons	80
Setting the CD/DVD/Media Player switch to CD/DVD	81
Setting the CD/DVD/Media Player switch to Media Player	81
Inserting a disc	81
Playing an audio CD	84
Playing a DVD	85
Viewing the contents of a CD or DVD	85
Removing a disc with the computer on	85
Removing a disc with the computer off	86
Caring for CDs and DVDs	86
Using the DVD-ROM/CD-RW multifunction drive	87
Setting up for communications	88
Using the modem	88
Connecting your computer to a network	89
Turning off the computer	90
Shut down command	90
Hibernation command	90
Standby command	91
Using Shut down	92
Using Hibernation	94
Using Standby	96
Chapter 4 Mobile Computing	99
Toshiba’s energy-saver design	99
Running the computer on battery power	100
Using additional battery packs	100
Battery safety precautions	100
Maximizing battery life	101
Charging batteries	101
Charging the main battery	102
Charging the RTC battery	102
Monitoring battery power	103
Determining remaining battery power	103
Conserving battery power	104
What to do when the battery runs low	105
Setting battery alarms	105
Changing the main battery	106
Removing the battery from the computer	106
Removing the battery from the battery cover	108
Inserting a charged battery	108
Disposing of used batteries safely	109
Traveling tips	110
Chapter 5 Getting to Know the Windows Millenium Edition Operating System	111
Lesson 1: Exploring the desktop	112
Finding your way around the desktop	112
Windows® Millennium Edition file system	116
Lesson 2: Using the AccuPoint II	116
Lesson 3: Learning about the Internet	119
Exploring the Web Tutorial	120
Lesson 4: Creating a new document	122
Lesson 5: Creating a new folder	123
Lesson 6: Starting programs	124
Lesson 7: Resizing, repositioning, and hiding windows	127
Using the taskbar	128
Minimizing and maximizing windows	128
Resizing and moving windows	129
Lesson 8: Closing programs	130
Lesson 9: Creating shortcuts	131
Creating a shortcut to the Calculator	131
Creating a shortcut to the Character Map	132
Lesson 10: Changing the screen saver	134
Lesson 11: Setting the date and time	136
Lesson 12: Removing objects from the desktop	137
Lesson 13: Using System Restore	139
Lesson 14: If I am lost, what do I do?	140
Windows® Millennium Edition Help	140
Using the online tours and tutorials	142
Lesson 15: Turning off your computer	143
Chapter 6 Exploring Your Options	145
Windows® Millennium Edition special features	145
Personalizing your desktop	146
Customizing the taskbar	146
Bringing the world to your desktop	147
Changing desktop and browsing style	148
Personalizing individual windows	151
Adding a background to a window	152
Customizing window toolbars	152
Displaying information about each folder	154
Using your computer at the office	155
Exchanging data with another computer	156
Transferring files	156
Getting help transferring files	156
Sending a fax	157
An overview of using the Internet	157
The Internet	157
The World Wide Web	158
Internet Service Providers	158
Connecting to the Internet	158
Surfing the Internet	159
Internet features	160
Uploading and downloading files from the Internet	160
Toshiba’s online resources	161
Exploring video features	161
Viewing presentations or DVD movies on your television	161
Transferring and editing video data	162
Playing DVDs	163
Exploring audio features	164
Recording sounds	164
Using a microphone	164
Adjusting recording quality	165
Using external speakers or headphones	166
Using PC Cards	167
PC Card supporting software	167
Inserting PC Cards	168
Removing PC Cards	169
Hot swapping	170
Using SmartMedia cards	170
Inserting a SmartMedia card	171
Removing a SmartMedia card	171
Emulating a full-size keyboard	171
Determining the COM port	172
Chapter 7 Toshiba Utilities	173
Fnesse	173
Starting Fnesse	174
Assigning a key to a program or document	175
Viewing existing key assignments	177
Changing or removing existing key assignments	177
Toshiba Hardware Setup	177
Setting the CPU Frequency Mode	179
Power Saver	180
Chapter 8 WinDVD 2000	181
Playing DVDs	181
Using the WinDVD toolbar	183
Using the WinDVD status bar	183
Using the WinDVD control panel	184
Using the control panel playback buttons	185
Maximizing the video window	187
Using playlists	188
Creating playlists	188
Loading and playing playlists	190
Resuming normal playback after using playlists	190
Customizing WinDVD	190
Setting general properties	191
Setting audio properties	192
Setting display properties	194
Customizing the control panel	195
Using WinDVD advanced features	195
Zooming in	200
Panning	201
Zooming out	201
Adjusting the color balance	201
Launching an Internet browser from WinDVD	202
Getting help	202
Exiting WinDVD	202
Chapter 9 If Something Goes Wrong	203
Problems that are easy to fix	203
Problems when you turn on the computer	205
The Windows® Millennium Edition operating system is not working	206
Using Startup options to fix problems	207
Internet problems	210
The Windows® Millennium Edition operating system can help you	211
Resolving a hardware conflict	212
A plan of action	212
Resolving hardware conflicts on your own	212
Fixing a problem with Device Manager	214
Memory card problems	216
Power and the batteries	216
Keyboard problems	218
AccuPoint II problems	219
Display problems	220
Disk drive problems	222
DVD-ROM drive problems	224
Sound system problems	232
PC Card problems	232
Printer problems	236
Modem problems	237
Develop good computing habits	238
Using VirtualTech	239
If you need further assistance	240
Before you call	240
Contacting Toshiba	241
Other Toshiba Internet Web sites	242
Toshiba's worldwide offices	242
Appendix A Hot Keys	247
Instant password security	247
Power usage mode	248
Shutdown mode	248
Sound	249
Display modes	249
Keyboard hot keys	250
Appendix B Power Cable Connectors	251
Appendix C Video Modes	253
Satellite Series video modes	254
Glossary	257
Acronyms	257
Terms	259