Toshiba Tecra 8000 Tecra 8000 Users Guide - Page 145

AccuPoint problems, The keyboard locks and the computer will not restart.

Page 145 highlights

121 Troubleshooting Guide Fixing device-related problems You've connected an external keyboard and Windows displays one or more keyboard error messages. The keyboard you connected may be defective or incompatible with the computer. Try using a different make of keyboard. Nothing happens when you press the keys on the external keyboard. You may have plugged the external PS/2 keyboard in while the computer was turned on. Click Start, Shut Down and Restart the computer using the AccuPoint on the internal keyboard. The computer will restart and recognize the device. The keyboard locks and the computer will not restart. Make sure the power is on and press the reset button. AccuPoint problems Some of the keyboard conditions listed in the previous section may also affect the AccuPoint. Your finger easily slides off the AccuPoint. The AccuPoint cap may be greasy. Remove the cap and clean it with a cotton swab dipped in rubbing alcohol. Or the cap may have become worn. Replace the cap with one of the spares that came with your computer. To replace the AccuPoint cap: 1 Remove the AccuPoint cap by grasping it firmly and pulling it straight up. The AccuPoint spindle is now visible. 2 Position the new cap on the spindle and press it into place. Part I: Getting to Know Your Computer

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Part I: Getting to Know Your Computer
Troubleshooting Guide
Fixing device-related problems
121
You’ve connected an external keyboard and Windows
displays one or more keyboard error messages.
The keyboard you connected may be defective or incompatible
with the computer. Try using a different make of keyboard.
Nothing happens when you press the keys on the external
keyboard.
You may have plugged the external PS/2 keyboard in while the
computer was turned on. Click
Start
,
Shut Down
and
Restart the
computer
using the AccuPoint on the internal keyboard. The
computer will restart and recognize the device.
The keyboard locks and the computer will not restart.
Make sure the power is on and press the reset button.
AccuPoint problems
Some of the keyboard conditions listed in the previous section
may also affect the AccuPoint.
Your finger easily slides off the AccuPoint.
The AccuPoint cap may be greasy. Remove the cap and clean it
with a cotton swab dipped in rubbing alcohol.
Or the cap may have become worn. Replace the cap with one of
the spares that came with your computer. To replace the
AccuPoint cap:
1
Remove the AccuPoint cap by grasping it firmly and pulling
it straight up.
The AccuPoint spindle is now visible.
2
Position the new cap on the spindle and press it into place.