Xerox 6500V_N User Guide - Page 129

Troubleshooting Symptom Stray black dots or white areas (dropouts). Cause The paper is outside the recommended specification range. The transfer belt unit is old or damaged. The toner cartridges are not Xerox® toner cartridges. • Vertical black or color streaks or multiple colored streaks or lines. • Streaks in only one color. The transfer belt unit is old or damaged. The toner cartridges are not Xerox® toner cartridges. There is a problem with the toner cartridge for that color. Solution Replace the paper with a recommended size and type, and confirm that your control panel/print driver settings are correct. For details, see Supported Paper on page 48. Replace the transfer belt unit. Verify that the toner cartridges meet specifications and replace them if necessary. For details, see Consumables on page 108. Replace the transfer belt unit. Verify that the toner cartridges meet specifications and replace them if necessary. For details, see Consumables on page 108. Check the toner cartridge for damage and replace if necessary. Recurring smudges. Dirt in the paper path. The paper is outside the recommended specification range. The transfer belt unit or fuser is old or damaged. Print several blank sheets until the smudges disappear. Replace the paper with a recommended size and type, and confirm that your control panel settings are correct. For details, see Supported Paper on page 48. Check the condition of the transfer belt unit and the fuser and replace if necessary. Phaser 6500 Color Laser Printer 129 User Guide