Canon BJ-30 User Guide - Page 101
local Canon Authorized Service Facility ASF., Serial number
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If you have a problem with your printer and you cannot resolve it by referring to the information in this chapter, contact the Canon help desk at 1-800-423-2366 (U.S.A.) or 1-800-263-1121 (Canada). The staff at the help desk is trained in the technical support of Canon's products and should be able to help you with your problem. If your printer requires service, the staff at the help desk can provide you with the telephone number of your local Canon Authorized Service Facility (ASF). N Attempting to repair the printer yourself may void the warranty. Before contacting Canon, make sure you have the following information: t Product name t Serial number t Place of purchase t Nature of problem t Steps you have taken to solve the problem and the results The serial number is located on the label on the bottom of the printer: Troubleshooting Chapter 7 Troubleshooting 93