Canon BJ-30 User Guide - Page 125

If the paper tears off inside the printer, open the front cover

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3. If the paper tears off inside the printer, open the front cover and carefully remove the remaining paper. t Take care not to touch the film cable. t If necessary, turn off the printer. 4. Press the ON LINE button to set the printer back on-line. N If the platen is soiled after a paper jam, the back of your printed page will be smeared. Clean the platen as described in Cleaning the Printer on page 77. If you are having repeated paper jams, you may be loading the paper improperly, or using the wrong kind of paper. t When you load a stack of plain paper, fan the stack of paper before loading it in the sheet feeder. This will keep the sheets of paper from sticking together. t Make sure that the paper you are using matches the paper specifications for this printer, and that the operating environment is within the proper range. See Appendix A, Specifications, for details. Troubleshooting Chapter 7 Troubleshooting 117

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Chapter 7
Troubleshooting
117
3.
If the paper tears off inside the printer, open the front cover and
carefully remove the remaining paper.
Take care not to touch the film cable.
If necessary, turn off the printer.
4.
Press the
ON LINE
button to set the printer back on-line.
N
If the platen is soiled after a paper jam, the back of your printed page
will be smeared. Clean the platen as described in
Cleaning the Printer
on
page 77.
If you are having repeated paper jams, you may be loading the paper
improperly, or using the wrong kind of paper.
When you load a stack of plain paper, fan the stack of paper before
loading it in the sheet feeder. This will keep the sheets of paper from
sticking together.
Make sure that the paper you are using matches the paper
specifications for this printer, and that the operating environment is
within the proper range. See Appendix A,
Specifications
, for details.
Troubleshooting