Canon BJ-30 User Guide - Page 104

Problem, Cause, Solution, Recoverable Errors, Service Call Errors, Troubleshooting,

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Problem Recoverable Errors Blinking E and 1 Blinking E and 2 Blinking E and 6 Blinking F and C Service Call Errors Blinking C and 1 Blinking F and 14 Cause No paper error Paper jam error BJ cartridge not properly installed error Low battery error Service error Service error Solution After adding paper to the sheet feeder, press the FF button to feed paper, or press the ON LINE button to set the printer on-line. After removing the jammed paper from the printer, press the ON LINE button. See Clearing Paper Jams on page 116 for detailed instructions on removing jammed paper. The BJ cartridge may not be installed or may be installed incorrectly. Press the CARTRIDGE button to move the cartridge holder to the center and check that the BJ cartridge is installed. If the cartridge is not installed, install one. If installed, remove it and try installing it again. See Installing the BJ Cartridge on page 14 for instructions on installing cartridges. The printer can no longer operate on battery power. Turn off the printer, and plug the AC adapter or the universal adapter into the printer, or replace the battery pack with a charged one. Then turn the printer on again. You can start the print operation again. However, any data sent from your software application to the printer will be lost. Press the ON LINE button. The printer resumes operation. Contact your Canon authorized dealer as soon as possible. Contact your Canon authorized dealer as soon as possible. 96 Troubleshooting Chapter 7

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96
Troubleshooting
Chapter 7
Problem
Cause
Solution
Recoverable Errors
Blinking
E
and
1
No paper error
After adding paper to the sheet
feeder, press the
FF
button to feed
paper, or press the
ON LINE
button
to set the printer on-line.
Blinking
E
and
2
Paper jam error
After removing the jammed paper
from the printer, press the
ON LINE
button. See
Clearing Paper
Jams
on page 116 for detailed
instructions on removing jammed
paper.
Blinking
E
and
6
BJ cartridge not
The BJ cartridge may not be
properly installed
installed or may be installed
error
incorrectly. Press the
CARTRIDGE
button to move the cartridge
holder to the center and check that
the BJ cartridge is installed. If the
cartridge is not installed, install
one. If installed, remove it and try
installing it again. See
Installing the
BJ Cartridge
on page 14 for
instructions on installing
cartridges.
Blinking
F
and
C
Low battery error
The printer can no longer operate
on battery power. Turn off the
printer, and plug the AC adapter
or the universal adapter into the
printer, or replace the battery pack
with a charged one. Then turn the
printer on again. You can start the
print operation again. However,
any data sent from your software
application to the printer will be
lost.
Service Call Errors
Blinking
C
and
1
Service error
Press the
ON LINE
button. The
printer resumes operation. Contact
your Canon authorized dealer as
soon as possible.
Blinking
F
and
14
Service error
Contact your Canon authorized
dealer as soon as possible.