Canon BJ-30 User Guide - Page 120

Troubleshooting, Disable the Print Manager.

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Problem Extra characters appear on the page Cause Print Manager may be causing problems. Solution Disable the Print Manager. If the image prints correctly with the Print Manager disabled, but you want to use the Print Manager to print in Windows, try the following: 1. Minimize all the current Windows applications; including the Program Manager. 2. Click on Print Manager; a dialog box appears. 3. Select Close. 4. Double-click on the Program Manager. 5. Select the Window option from the Program Manager's menu bar. 6. Select the Main group from the Program Manager. 7. Double-click on the Control Panel. 8. Double-click on the Printers icon. 9. Click on the box next to the Print Manager to add an X; this turns on the Print Manager. 10. Select the Canon BJ-30. 11. Select Connect. 12. Change the Timeouts value in Device Not Selected from 15 to 30 seconds. 13. Change the Timeouts value in Transmission Retry from 45 to 90 seconds. 112 Troubleshooting Chapter 7

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112
Troubleshooting
Chapter 7
Problem
Cause
Solution
Extra characters appear
Print Manager may be
Disable the Print Manager.
on the page
causing problems.
If the image prints correctly
with the Print Manager
disabled, but you want to use
the Print Manager to print in
Windows, try the following:
1.
Minimize all the current
Windows applications;
including the Program
Manager.
2.
Click on Print Manager;
a dialog box appears.
3.
Select Close.
4.
Double-click on the
Program Manager.
5.
Select the Window
option from the Program
Manager’s menu bar.
6.
Select the Main group
from the Program
Manager.
7.
Double-click on the
Control Panel.
8.
Double-click on the
Printers icon.
9.
Click on the box next to
the Print Manager to add
an X; this turns on the
Print Manager.
10.
Select the Canon
BJ-30.
11.
Select Connect.
12.
Change the Timeouts
value in Device Not
Selected from 15 to 30
seconds.
13.
Change the Timeouts
value in Transmission
Retry from 45 to 90
seconds.