Canon BJ-30 User Guide - Page 109

FUNCTION 1. This setting, driver matches

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Problem Printing beyond edge of page Cause Paper may not be aligned correctly in sheet feeder. Software settings may be incorrect. FUNCTION 1 may be set incorrectly. Printout does not match Paper size selected in paper size driver may be incorrect. Paper width selected in driver may be incorrect. Solution Make sure the paper is aligned correctly in the sheet feeder. Check the software setting for the right margin. Check the setting of FUNCTION 1. This setting controls the horizontal print position: t For letter-size paper, set it to OFF. t For envelopes, set it to OFF. t For A4-size paper, set it to ON. Make sure the paper size you select within your printer driver matches the orientation in which you load the paper in the printer. Make sure the width of the paper on which you are printing matches the width defined by your software so the paper is always between the print head unit and the platen. NOTE: If the print head does print on the platen, wipe the platen clean with a dry cloth. (See page 78 for details.) Troubleshooting Chapter 7 Troubleshooting 101

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Chapter 7
Troubleshooting
101
Problem
Cause
Solution
Printing beyond edge of
Paper may not be aligned
Make sure the paper is
page
correctly in sheet feeder.
aligned correctly in the sheet
feeder.
Software settings may be
Check the software setting
incorrect.
for the right margin.
FUNCTION 1 may be set
Check the setting of
incorrectly.
FUNCTION 1. This setting
controls the horizontal print
position:
For letter-size paper, set
it to OFF.
For envelopes, set it to
OFF.
For A4-size paper, set it
to ON.
Printout does not match
Paper size selected in
Make sure the paper size you
paper size
driver may be incorrect.
select within your printer
driver matches the
orientation in which you
load the paper in the printer.
Paper width selected in
Make sure the width of the
driver may be incorrect.
paper on which you are
printing matches the width
defined by your software so
the paper is always between
the print head unit and the
platen.
NOTE:
If the print head
does print on the platen,
wipe the platen clean with a
dry cloth. (See page 78 for
details.)
Troubleshooting