Canon BJ-30 User Guide - Page 114

Troubleshooting, Specifications, See Appendix

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Problem Cause Transparency film or back Film may not be loaded print film does not feed correctly. correctly Solution Make sure you load no more than 10 sheets of transparency film or back print film in the sheet feeder. Make sure you put a single sheet of plain paper at the back of the stack. Try to load transparency films or back print films sheet by sheet. These films may not advance correctly in low or high temperature. Paper does not eject after printing Your software application may not be telling the printer to eject the paper after printing. Press the ON LINE button to set the printer off-line. Press and hold the FF button for one second to eject the paper. To resume printing, press the ON LINE button. Repeated paper jams occur The paper you are using may be causing the jams. Fan the paper before stacking it in the sheet feeder. This keeps the sheets of paper from sticking together. Check that the paper you are using and your printing environment are within the specifications of the printer. See Appendix A, Specifications, for details. 106 Troubleshooting Chapter 7

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106
Troubleshooting
Chapter 7
Problem
Cause
Solution
Transparency film or back
Film may not be loaded
Make sure you load no
print film does not feed
correctly.
more than 10 sheets of
correctly
transparency film or back
print film in the sheet feeder.
Make sure you put a single
sheet of plain paper at the
back of the stack.
Try to load transparency
films or back print films
sheet by sheet. These films
may not advance correctly in
low or high temperature.
Paper does not eject
Your software application
Press the
ON LINE
button
after printing
may not be telling the printer
to set the printer off-line.
to eject the paper after
printing.
Press and hold the
FF
button
for one second to eject the
paper.
To resume printing, press the
ON LINE
button.
Repeated paper jams
The paper you are using
Fan the paper before stacking
occur
may be causing the jams.
it in the sheet feeder. This
keeps the sheets of paper
from sticking together.
Check that the paper you are
using and your printing
environment are within the
specifications of the printer.
See Appendix A,
Specifications
, for details.