Canon MultiPASS C560 User Manual - Page 305
Message, Error Code, Cause, Action, BUSY/NO SIGNAL, CALLING, CARTRIDGE, JAMMED
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Message BUSY/NO SIGNAL (Continued) Error Code Cause The other party is not using a G3 machine. The touch tone/rotary pulse setting on your unit is incorrect. The receiving fax machine did not answer within 55 seconds. CALLING CARTRIDGE JAMMED - The unit is calling the other party's fax machine. - The cartridge holder cannot move. This is normally due to a paper jam. Action Contact the other party and ask them to send or receive the document using a G3 machine. Set your unit to the setting that matches your telephone line. (See the MultiPASS Desktop Manager Software Guide or the Stand-alone Fax Manual.) Contact the other party and have them check their fax machine. You can try to send the document manually (see page 5-12). For an international call, add pauses to the registered number (see page 5-37). If you want to cancel the transmission, press the Stop button. Clear the paper jam or whatever is obstructing the cartridge holder and then press the Resume button. Do not attempt to move the cartridge holder manually. Chapter 8 Troubleshooting 8-10