Canon MultiPASS C560 User Manual - Page 306

Message Error Code Cause CHANGE CARTRIDGE #052 The BJ cartridge is empty or its ink may have dried out. CHECK DOCUMENT #001 The document is jammed in the ADF. The document feed lever is set to manual document feed (m) for a multipage document. Action Clean the BJ cartridge print head (see page 7-20). If the message remains in the LCD display, replace the BJ cartridge (see page 7-23). The unit will then print automatically any faxes received in memory. Remove the document you are trying to send or copy and start again. Set the document feed lever to automatic document feed (a) (see page 4-6). CHECK PAPER SIZE - The size of the paper in the multipurpose tray is different than that specified in the settings. Set the correct paper size. (See the MultiPASS Desktop Manager Software Guide or the Stand-alone Fax Manual.) CHECK PRINTER - There may be an obstruction that is Check for a paper clip or that the not allowing the cartridge holder plastic orange cap is removed from the mechanism to move right or left. BJ Cartridge. Check also for a paper jam and clear the jam if necessary. Then press the Resume button and try your operation again. Chapter 8 Troubleshooting 8-11