Canon MultiPASS C560 User Manual - Page 319

Print Quality Problems The print quality is not what you expect; print is not clear, is splashed, has missing dots or white streaks. The paper you are using may not be supported by the unit. I Make sure you are using the recommended paper (see page A-4). You may be printing on the wrong side of the paper. I Some papers have a "right" side for printing. If the print quality is not as clear as you would like it to be, try turning the paper over and printing on the other side. The nozzles on the BJ cartridge print head may be clogged. I Print the nozzle check to check the BJ cartridge print head (see page 7-18). Perform the BJ cartridge print head cleaning procedure if necessary (see page 7-20). The BJ cartridge or an ink tank may not be installed properly. I Make sure the BJ cartridge and the ink tank(s) are installed properly (see pages 7-23 and 7-33). An ink tank in the BC-21e Color BJ Cartridge may be empty. I Replace empty ink tanks as necessary (see page 7-33). The BJ cartridge print head may be worn out. I The BJ cartridge may need to be replaced. Replace as necessary (see page 7-23). Chapter 8 Troubleshooting 8-24