Canon MultiPASS C560 User Manual - Page 307
Check Printer, Clear Paper Jam, Color Ink Empty, Convert, Clr>b&w?,
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Message CHECK PRINTER (Continued) Error Code CLEAR PAPER JAM - COLOR INK EMPTY - CONVERT - CLR>B&W? Cause The BJ cartridge may be defective. There is a paper jam. The BCI-21 Color Ink Tank in the BC-21e Color BJ Cartridge is empty or its ink may have dried out. The unit is confirming that it is all right to print a color document in memory with a BC-20 Black BJ Cartridge in black & white. Action Press the Resume button. Reinstall the BJ cartridge and try your operation again. In either case, if the error does not clear, try unplugging the unit. Wait several minutes, then plug it back in. Also, try installing a new BJ cartridge. Clear the paper jam (see page 8-7) and reload paper in the multi-purpose tray. Press the Resume button. Clean the BJ cartridge print head (see page 7-20). If the message remains in the LCD display, replace the ink tank (see page 7-33). The unit will then print automatically any faxes received in memory. Press the T button to print the color document in black & white, or press the # button to cancel printing. Chapter 8 Troubleshooting 8-12