Canon MultiPASS C560 User Manual - Page 313

Printing Problems The Alarm light comes on and the unit beeps while printing. The unit may have a paper jam. I Clear the paper jam (see page 8-4). I If the unit has no paper jam, unplug it, wait five seconds, then plug it in again. If the problem is fixed, the Alarm light will turn off, the BJ cartridge will move to its home position on the right side of the unit, and the LCD display will return to standby mode. If the Alarm light remains lit, call the Canon Customer Care Center (see page 1-14). Data from the PC is not printed. The power cord may not be plugged in securely. I Check that the power cord is plugged securely into the unit and into the wall outlet. If the unit is plugged into a power strip, make sure the power strip is plugged in and turned on. The parallel cable may not be securely connected to the MultiPASS and the PC. I Check the parallel cable connection. The parallel cable may not be the correct type. I Make sure the cable is a Centronics®-compatible parallel cable with bi-directional capability (IEEE 1284-compliant) and is less than 6.6 feet (2 meters) in length. Chapter 8 Troubleshooting 8-18