Canon MultiPASS C560 User Manual - Page 335

The sending fax machine may not be functioning properly. I The sending fax machine usually determines the fax's quality. Call the sender and have them make sure the top cover and scanning glass on their fax machine are clean. Errors occur frequently while receiving. The telephone lines may be in poor condition, or you may have a bad connection. I Lower the reception speed. (If you are using the Desktop Manager, see the MultiPASS Desktop Manager Software Guide. If you are using the operation panel, see the Stand-alone Fax Manual.) Telephone Problems You cannot dial. The telephone line may not be connected properly. I Make sure the telephone line is connected properly to the MultiPASS. The unit may not be getting power. I Make sure the power cord is connected to the MultiPASS and to an AC outlet (see your Quick Start Guide). Make sure the AC outlet has power. Chapter 8 Troubleshooting 8-40