Canon MultiPASS C560 User Manual - Page 337

Copying Problems The MultiPASS will not make a copy. An ink tank in the BC-21e Color BJ Cartridge may be empty. I Replace empty ink tanks as necessary (see page 7-33). You may be trying to make copies with the incorrect BJ cartridge installed in the unit. I The MultiPASS cannot make copies in black & white while the BC-22e Photo BJ Cartridge is installed. Replace the BJ cartridge with the BC-21e Color BJ Cartridge or a BC-20 Black BJ Cartridge. I The MultiPASS cannot make copies in color while a BC-20 Black BJ Cartridge is installed. Replace the BJ cartridge with the BC-21e Color BJ Cartridge or if you want to copy using photo ink, replace the BJ cartridge with a BC-22e Photo BJ Cartridge. The handset of the telephone or extension phone may be off hook. I Make sure the handset is in its cradle. The document may not have been fed correctly into the ADF. I Remove the document, stack it if necessary, and feed it into the ADF correctly (see page 4-8). I Make sure the operation panel is closed. I Check that the document feed lever is set for the type of document you are copying (see page 4-6). Chapter 8 Troubleshooting 8-42